Guest Relations Executive

4 weeks ago


Chennai, India V FIVE Hotels Full time

V Five Hotel is looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.

Responsibilities
  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Address customer complaints and escalate to Guest Relations Manager when needed
  • Record information in the logbook daily
  • Ensure compliance with health and quality standards

Requirements and skills
  • Proven experience as a Guest Relations Officer, even freshers can apply.
  • A customer-oriented and professional attitude
  • An outgoing personality
  • Outstanding communication abilities
  • Excellent organizational and time-management skills
  • Diploma or BSc/BA in Hospitality Management is preferred




  • Chennai, India Hilton Full time

    A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to...


  • Chennai, India Athulya Assisted living Full time

    If you are someone who aspires to care for others and have love towards seniors to bring about a difference in their lives, you are at the right place to make a career. Athulya Assisted living is a place providing premium care, pleasant environment and a peaceful quality of life for elders. We require people who gel with our motto and strive towards...


  • Karapakkam, Chennai, Tamil Nadu, India Apollo Hospitals Full time

    Guest Relation Executive from a reputed hospital. Pay: ₹8,086.00 - ₹33,794.45 per month **Benefits**: - Health insurance Schedule: - Day shift - Rotational shift Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: - total work: 1 year (required) Work Location: In person


  • Chennai, India Reinvent Retail Solutions Pvt Ltd Full time

    Prefers from Hotel Industry & responsibilities are likely Welcoming guests in a friendly and professional way In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our guests. Your goal will be to...


  • Chennai, India Novotel Chennai Sipcot Full time

    **Prime Function**: - Ensure to interact with the guests & enable the team to understand guest requirements. - To ensure that all guests of the hotel are checked in and checked out in an efficient, yet warm and friendly manner. - Ensure that regular training is conducted as per the standards. - Responsible for maintaining high level of room sales, by...


  • Chennai, India Hearing Solutions Pvt Ltd Full time

    Front Office Executive (FOE) I, Role (FOE) - To welcome & Assist Customer on their arrival in centre. - Take down customer’s details and information. (Forms and official Templates to be filled). - Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation). - Attending calls - Receiving, and responding,...


  • Chennai, India Dr Mohan's Diabetes Specialties Centre Full time

    To provide Quality patient service - Ensure guest satisfaction via outstanding service - To create and maintain good patient relationship - Co-ordination with other departments for OP & IP - Proper guidance to the patients and to ensure that Investigation area staff are available at all the time for assistance - Managing and handling patient issues and...


  • chennai, India Courtyard by Marriott Full time

    POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold...


  • Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24082919 **Job Category** Housekeeping & Laundry **Location** The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...


  • Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24064885 **Job Category** Housekeeping & Laundry **Location** Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies and...


  • Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24047363 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the travel industry, there’s no...


  • Chennai, India 4A IP Solution Full time

    **Profile: Public Relation Executive** **Open Positions: 2** **Experience: Freshers** **Location: Chennai** **Key Responsibilities**: - Devise and execute effective public relations strategies aligned with organizational goals. - Foster positive relationships with media representatives and key stakeholders. - Cultivate and maintain strong relationships...

  • Office Works

    6 days ago


    Chennai, India Telecaller executive Full time

    **Pulled from the full job description** - Health insurance As a Customer Care Executive, you will: Provide customers with expert consultations on topics related to EV ownership, including purchasing, delivery, and charging. Convert potential leads into reservations and facilitates new vehicle orders. Contribute to Consumer Relations by actively...

  • Office Works

    6 days ago


    Chennai, India Telecaller executive Full time

    **Pulled from the full job description** - Health insurance As a Customer Care Executive, you will: Provide customers with expert consultations on topics related to EV ownership, including purchasing, delivery, and charging. Convert potential leads into reservations and facilitates new vehicle orders. Contribute to Consumer Relations by actively...

  • Executive Chef

    2 weeks ago


    Chennai, India Marriott International Full time

    Job Number 24076030Job Category Food and Beverage & CulinaryLocation Four Points by Sheraton Chennai Velachery, AGK hotel project, Bhuvaneshwari nagar, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary...


  • Chennai, India Accor Full time

    Company Description Mercure Chennai Sriperumbudur Hotel for travellers looking for local and authentic experiences Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport, and Mahindra world city and just 29 mins from Marimalai Nagar. The hotel...

  • Executive Chef

    2 weeks ago


    Chennai, Tamil Nadu, India Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Four Points by Sheraton Chennai Velachery, AGK hotel project, Bhuvaneshwari nagar, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents...

  • Executive Assistant

    7 days ago


    Chennai, India Access Healthcare Service Full time

    We are looking for an experienced Executive Assistant, preferably from the Revenue Cycle Management industry, to join our team. The job primarily involves secretarial activities such as office administration and managing calendar appointments for multiple stakeholders. **Job Location: Chennai, India**: **_ There will be no walk-in interview during the...


  • Chennai, India Sanvi Business Solutions Full time

    **We are hiring Customer Relation Executive for a leading company dealing with Manufacturing Company** Role requires **patience, persuasiveness, and persistence**. It's also important to have excellent communication and typing skills, alongside the ability to perform in an office setting. It is all about building repeat business through good customer...

  • Dir-Operations-D

    4 weeks ago


    Chennai, India Fairfield Inn & Suites Full time

    JOB SUMMARY Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures...