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Customer Service

3 months ago


Gurugram, India TechFun consultant Full time

Company Overview


Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. At TECHFUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Join us on this thrilling journey towards financial success


Job Overview


Full-Time Customer Service Role for Fresher with less than 1 year of experience in Gurgaon


Job Description


  • Fluent / Excellent Communication Skills
  • International Process
  • Graduation Mandatory
  • Freshers / Experience
  • Voice Process
  • 5 Days Working
  • Rotational Shifts
  • Salary - 26K To 32K CTC
  • Location - Gurugram


Qualifications and Skills


  • Communication Skills
  • Problem-Solving
  • Empathy
  • Patience
  • Adaptability
  • Active Listening
  • Time Management
  • Conflict Resolution


Roles and Responsibilities


  • Provide exceptional customer service to clients via phone, email, and chat
  • Assist customers with account-related inquiries and issue resolution
  • Handle customer complaints and provide appropriate solutions
  • Ensure customer satisfaction by building rapport and understanding their needs
  • Maintain accurate records of customer interactions and transactions