Customer Service
5 months ago
Company Overview
Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. At TECHFUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Join us on this thrilling journey towards financial success
Job Overview
Full-Time Customer Service Role for Fresher with less than 1 year of experience in Gurgaon
Job Description
- Fluent / Excellent Communication Skills
- International Process
- Graduation Mandatory
- Freshers / Experience
- Voice Process
- 5 Days Working
- Rotational Shifts
- Salary - 26K To 32K CTC
- Location - Gurugram
Qualifications and Skills
- Communication Skills
- Problem-Solving
- Empathy
- Patience
- Adaptability
- Active Listening
- Time Management
- Conflict Resolution
Roles and Responsibilities
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with account-related inquiries and issue resolution
- Handle customer complaints and provide appropriate solutions
- Ensure customer satisfaction by building rapport and understanding their needs
- Maintain accurate records of customer interactions and transactions
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