Customer Service

2 months ago

Gurugram, India Strive business solution Full time

Job Description:

Samavesh Marketing Pvt Ltd is looking for a dedicated Senior Repayment Support Executive to join our team. The ideal candidate will have a strong focus on customer service and experience in collections, though freshers with the right skills and attitude are also welcome to apply. You will be responsible for managing repayment processes, assisting clients with payment-related inquiries, and ensuring timely collections.

Key Responsibilities:

  • Customer Interaction: Engage with customers over phone calls to remind them of upcoming repayments and assist with any payment-related queries.
  • Collections: Execute collection strategies to recover outstanding payments while maintaining a positive customer relationship.
  • Payment Tracking: Monitor and track payment statuses, ensuring timely follow-up on overdue accounts.
  • Problem Solving: Address and resolve any payment disputes or discrepancies in a professional and timely manner.
  • Documentation: Maintain accurate records of all customer interactions, payment statuses, and any action taken in the CRM system.
  • Reporting: Prepare and submit regular reports on repayment statuses, collection efficiency, and any challenges faced.
  • Compliance: Ensure all collection practices are in line with company policies and regulatory requirements.
  • Qualifications:
  • Experience: Open to freshers and experienced candidates; experience in collections is a plus.
  • Communication Skills: Strong verbal communication skills, with the ability to engage and negotiate with customers effectively.
  • Problem-Solving Skills: Ability to handle challenging situations calmly and efficiently.
  • Tech-Savvy: Basic knowledge of computer systems and experience with CRM software is preferred.



  • Organizational Skills: Excellent organizational skills, with the ability to manage multiple accounts simultaneously.
  • Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities.
  • Age Category:

Open to all age groups.

  • Customer Service Associate

    6 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    6 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    5 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...

  • Customer Service Associate

    6 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    3 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...

  • Customer Service Representative

    6 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Representative

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8431579781 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    2 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher can apply International Process Excellent communication Required(No Avg.) Good thought process Can work individually or with team Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 30k-35k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8431579781 **Job...

  • Customer Service Representative

    3 months ago

    Gurugram, Haryana, India Logic Planet IT Service Pvt Ltd Full time

    Key Responsibilities: Issue Resolution: Address customer concerns and complaints effectively, ensuring issues are resolved to the satisfaction of the client while adhering to company policies and procedures. Documentation: Maintain accurate records of customer interactions, transactions, and feedback in the company's CRM system. Product Knowledge: Stay...

  • Customer Service/sales Executive

    2 days ago

    Gurugram, Haryana, India recruitwire service Full time

    **Urgent Requirement** **Position: Customer Support Associate** **Location: Gurugram** **Qualification : Graduate** **Skills : Excellent Communication in English** **sale experience is must** **Experience: Both freshers and experience can apply** **Shift - 24/7 Rotational shift** **Salary - Upto 30000 CTC Per Month** **Working Days - 6days rotational...

  • Customer Service

    4 weeks ago

    Gurugram, India RightO Full time

    Urgent openings for Customer Service Executive Location - Gurgaon Undergraduates and freshers can also applyimmediate joiners required rotational shifts candidate must be good at EnglishSalary - 15 to 30 k ctc Job OverviewWe are seeking a Customer Service representative . As a Customer Service representative, you will be responsible for providing excellent...

  • Customer Service

    4 weeks ago

    Gurugram, India GoodVibes Placement Services Full time

    Company OverviewGoodVibes Placement Services is a recruitment & outsourcing firm in Indore since 2019. Specializes in executive search and recruitment for senior, middle, and junior management levels. Mission to reduce unemployment in India and ensure client satisfaction through quality service.Job OverviewCustomer Service role in Gurgaon with GoodVibes...

  • Customer Support Executive

    5 months ago

    Gurugram, Haryana, India recruitwire service Full time

    **Urgent Requirement** **Position: Customer Support Executive** **Location: Gurugram** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English with Hindi** **Experience : 6 months - 1 year of experience in sale, Customer service or collection.** **Shift : Only Day shift** **Salary : 20000 to 22000 CTC Per...

  • Inbound Customer Service Representative

    2 months ago

    Gurugram, Haryana, India Apogee Service Pvt. Ltd Full time

    **Profile - Customer Support (Inbound)** **Qualification - Graduation Mandatory** **Freshers & Experienced both can Apply** **Communication - English should be fluent( Versant 6)** **Shift - Day, 9hrs. flexible** **Freshers Salary - upto 22k inhand, 27kctc** **Experience Salary - upto 24600 inhand, 29k ctc** **Job Types**: Full-time, Permanent Pay:...

  • Customer Service

    5 months ago

    Gurugram, India TechFun consultant Full time

    Company OverviewWelcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you...

  • Customer Service

    3 weeks ago

    Gurugram, India 5100 Kyndryl Solutions Private Limited Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

  • Customer Service Executive

    1 month ago

    gurugram, India Tata Recruitment Services Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Executive at Tata Recruitment Services in Gurugram. The Customer Service Executive will be responsible for ensuring customer satisfaction, providing customer support, managing customer service operations, and maintaining high levels of customer service on a day-to-day...

  • Customer Service Executive

    2 months ago

    gurugram, India Tata Recruitment Services Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Executive at Tata Recruitment Services in Gurugram. The Customer Service Executive will be responsible for ensuring customer satisfaction, providing customer support, managing customer service operations, and maintaining high levels of customer service on a day-to-day...

  • Customer Service Executive

    3 months ago

    Gurugram, India Tata Recruitment Services Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Executive at Tata Recruitment Services in Gurugram. The Customer Service Executive will be responsible for ensuring customer satisfaction, providing customer support, managing customer service operations, and maintaining high levels of customer service on a day-to-day...

  • Customer Service

    3 months ago

    Gurugram, Haryana, India MO Designs Pvt Ltd Full time

    **Job Summary**: **Key Responsibilities**: - Provide accurate information about products, services, and policies. - Resolve customer complaints and issues effectively and professionally. - Maintain detailed records of customer interactions and transactions. - Process orders, returns, and exchanges in a timely manner. - Collaborate with other departments to...