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Customer Success Associate-Pune
4 weeks ago
About Client:
"Our client is regarded as one of the fastest-growing health startups in India and globally. They are set to transform healthcare in India with the power of Connected Healthcare and are the pioneers in remote patient monitoring. Their unique AI-based early warning system and connected bed technology lead the Way.
Role: Customer Success Associate
Roles And Responsibilities:-
We are seeking a highly motivated and experienced person to join our team.
Responsibilities:
● Visit hospitals to set up devices
● Conduct site recce and inform about device requirements to remote team
● Train nurses, doctors, patients on Dozee and the patient monitoring dashboard
● Coordinate with the remote team and inform them about activities conducted during the visit
● Build and manage relationships with nurses, doctors, etc
Requirements
- Graduation(Bsc/Bpharma/Dpharma/Biotechnology/Microbiology) /Diploma in Science
- 0-2 years of field operations/ field sales experience from the healthcare or hospital industry.
- Open to travel within the city and owns a 2-wheeler.
- Open to working inside hospital wards and working night shifts
- Good communication skills and fluency in local languages
- Prior field experience is a plus
- Prior experience working with nurses/doctors is preferred
- Candidate should have a basic understanding of operating a computer
● If you have experience in the hospital/ healthcare segment
● If you have experience in working with startups
BenefitsUpto 3lpa CTC including PF+ ESIC
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