Technical Specialist
5 months ago
Summary of Position:
Key Responsibilities:
Responsible for daily monitoring of applications and integrations.
Troubleshooting and prioritize any issues within the timekeeping systems and developing proactive monitoring to prevent system issues.
Partner with Payroll and HR team in reviewing all major change requests and enhancements
The position will communicate with internal customers and partner teams in a timely, professional manner and will escalate issues to the support Manager as necessary.
Demonstrates the ability to question and probe technical experts or third party vendors to determine best possible solution option. Proactively seeks opportunities for efficiency improvements and partners with business to implement improvement in processes and systems.
Successfully manage multiple competing priorities simultaneously
Participate in design and code reviews and provide constructive feedback to the team.
Key Requirements/Minimum Qualifications:
Any Graduation
Minimum 4 years on experience in Human Resource, absence management, or timekeeping systems
Preferred Qualifications/Skills/Experience:
Experience in supporting and configuration of Workday preferred.
Shift Timings: 11AM to 9PM window with slight flexibility
Employment scams: Alcon is aware of employment scams which make false use of our company name or leader’s names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly.
If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings.
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