Technical Documentation Specialist

1 month ago


Bengaluru, Karnataka, India INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P] Full time

Job Title: Technical Documentation Specialist

Job Summary:

We are seeking a highly skilled Technical Documentation Specialist to join our team at INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P]. The successful candidate will be responsible for developing, writing, and maintaining high-quality technical documentation for our cybersecurity solutions.

Key Responsibilities:

  • Develop and maintain technical documentation, including user guides, whitepapers, and technical documents.
  • Collaborate with cybersecurity specialists, IT teams, and subject matter experts to ensure accuracy and completeness of documentation.
  • Assist in the development and documentation of security policies, standards, and procedures.
  • Manage multiple documentation projects concurrently, ensuring timely delivery of high-quality content.
  • Develop FAQs, troubleshooting guides, and other support documentation to assist users in understanding and resolving technical issues.

Requirements:

  • Bachelor's Degree or equivalent in a relevant field.
  • 5-6 years of experience in technical writing with an IT company or consultancy.
  • Strong understanding of cybersecurity concepts, practices, and tools.
  • Excellent written and verbal communication skills.
  • Detail-oriented with strong organizational and project management skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving abilities.


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