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Lead Technical Program Manager

4 weeks ago

Bangalore, India Visa Full time
Job Description

The Risk and Identity Solutions (RaIS) is a key component of the Value-Added Services (VAS) PD within Visa. VAS-RaIS has a suite of high visibility, high-volume, revenue earning applications that provide solutions related to Risk Management, Identity and Authentication. Our capabilities are used extensively by key players in the payment eco-space across the globe.

The RaIS Program Management team ensures high quality deliverables, consistent project/program/ business management processes, governance, and coordination. Additionally, the team drives agility/performance efficiencies by managing processes including portfolio, budget, workforce, and communications management.

RaIS employs agile delivery leveraging SAFe. This role is a senior program management role that would act as the Release Train Engineer (RTE), provide coaching to other team members on SAFe framework, SDLC, compliance activities, and process improvements.

Essential Functions:

  • Provide program management functions for a portfolio of complex and high-profile programs.
  • Lead complex programs as Release Train Engineer (RTE)
  • Responsible for management of programs, conduct health checks, and use strong technical and business acumen to manage risk and address escalated impediments.
  • Responsible for coaching and mentoring of scrum teams on Agile/Scrum/Lean principles and practices.
  • Enforce consistency and standardize processes across the team and the broader project management organization.
  • Provide resource plans, budget tracking and forecasting.  Manage team to achieve target scope, schedule and cost.
  • Coaching for a high degree of performance and creating a culture of achievement.
  • Drive coordination and results with business and technology sponsors in developing product roadmaps which align to business objectives and sequenced by priority and resource availability.
  • Work with business and technology subject matter experts to define scope, create estimates, develop budgets and project plans, and produce documentation needed for funding approvals.
  • Identify and manage dependencies and impacts among programs / projects across the portfolio. Raise issues and risks and drive resolution or mitigation.
  • Ensure that all programs and projects are in compliance with Visa's Project Management Methodology and Key Controls and that accurate and timely information is collected and reported regularly on project portfolio progress and financial status.
  • Drive the adoption of key engineering practices like Continuous Integration, Test Driven Development, etc. to improve quality and reliability of team's deliverables.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.


Qualifications

Basic Qualifications:

• 17+ years of relevant work experience with a Bachelor’s Degree or with an Advanced degree.

Preferred Qualifications:
• Expertise in program / portfolio management with financial and budget management experience in a product delivery environment.
• Exceptional knowledge of SAFe/Lean principles and practices
• Excellent ability to understand architectural and technical aspects of product development and expertise in SDLC practices.
• Exceptional collaboration, negotiation, and partnership skills in a global environment with cross-functional teams.
• Excellent oral, written, and presentation skills for effective communication with multiple organizational levels including C-level executives.
• Strong leadership, enthusiasm, and accountability with high attention to detail and quality for all work products.
• Entrepreneurial and flexible, strategic thinker who can balance strategy with detailed, flawless execution.
• Expert in the use of program and business management tools.
• Project Management Professional (PMP®) certification is strongly preferred. PMI Agile Certified Practitioner (PMI-ACP®), Certified ScrumMaster (CSM), Scaled Agile Framework Program Consultant (SAFe SPC), and/or Lean Six Sigma certifications also preferred. Certifications must be current and in good standing.
• Financial services and payments network experience is a plus. Knowledge of Visa's financial practices and technology processes is a plus but not required.



Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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