Director, Technical Program Management

2 weeks ago

Bangalore, India New Relic, Inc. Full time
Director, Technical Program Management Director, Technical Program Management Director, Technical Program Management Req ID FY|R&D|#6 Location(s) Bangalore, India; Hyderabad, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week) Your opportunity New Relic is looking for a Director, Technical Program Management to join our outstanding Engineering organization Technical Program managers play a vital role at New Relic leading the planning, execution, and delivery of large cross functional programs in support of our strategic objectives. The ideal candidate is an experienced leader with Technical Program Management expertise to help set the technical direction and strategy for driving engineering efficiency. This technical leader needs to have a passion for people to build and lead teams, mentor Technical Program Managers, and collaborate with multiple teams across the organization. What you'll do Equip a team of technical program managers to drive the achievement of organizational OKRs by leading complex initiatives focused on efficiency and productivity while optimizing team execution & collaboration.  Manage and coach technical program managers to ensure success in their roles. Strive to continually increase the team’s overall technical program management bench strength. Drive accountability for high performance. Act as a Principal Program Manager on especially challenging problems. Work with leaders across the company to drive key trade-off decisions. Identify gaps and risks in execution. Take decisive action in ambiguous situations. Serve as the conduit for the rest of the business to the home organization on projects and programs, and visa versa. Find ways for everyone to row in the same direction. Build strong relationships with partnered Directors, VPs and other leaders across the company to promote successful execution against goals. Lead the team in partnering closely with cross-functional counterparts in sales, marketing, finance, customer success, and support to launch new capabilities. This role requires 8 - years of experience or equivalent education in engineering & product delivery alongside engineers. Versed in program management methods (Kanban, Lean, SAFe, Scrum) and executed many real-world applications at scale. Aptitude for applying structure to ambiguity and driving toward measurable outcomes and results. Comfortable with the challenging and experimental nature of work. Bonus points if you have Strong communicator and executive presence. Proven ability to influence without organizational power. Senior leaders across business units and functions heed your recommendations on transformational corporate initiatives. Demonstrated ability to collaborate with technical and non-technical leaders alike. Determined self-starter with the wisdom to know when to collaborate to achieve your goals and strong experience building trust relationships across an organization, with teammates at all levels. Highly successful at assembling and leading cross-functional teams. Working technical proficiency. Deep understanding of the SDLC, engineering standards, and architectural risk management.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit

Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

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