Senior Associate, Solution Engineering

3 weeks ago


Pune, India Western Union Full time

Senior Associate, Solution Engineering– Pune, India  
Do you view Quality Assurance in the retail financial industry as more than just testing, and instead see it as an opportunity to improve the Digital Banking customer experience? As a successful engineer, do you feel empowered to quickly respond to product enhancement requests to ensure new Digital banking capabilities are delivered to the customers in an agile fashion? If so, why not consider joining Western Union's new Digital Banking hub in Pune as Senior Associate, Solution Engineering? 

Western Union powers your pursuit.

We are looking for Senior Associate, Solution Engineering who will work in partnership with other groups within the Western Union and our global partners. In this unique role, you be part of the team which will be responsible for building and maintaining our next-generation software. As a Senior Associate, you will be part of the team responsible for the implementation of a service delivery model supporting assigned platforms through a predefined framework.

Role Responsibilities

Understand the partner’s technology platform and engage throughout the Partner On-Boarding lifecycle right from Platform Intake to Production Launch. Responsible for helping our partners integrate various products & services with the Western Union Money Transfer platform. Work with product, compliance, and other stakeholders to translate business requirements into partner guidance and repeatable practices. Work with a software development team and service providers in a geographically distributed structure to provide solutions to the partners. Troubleshoot application/system issues and enable resolution with support teams, operations, functional, and engineering teams. Identify opportunities to automate the testing activities. Develop automation framework and test suites that improve and optimize the time and efforts in integration. Develop and implement testing and quality assurance artifacts for the certification process. Ensure that software functionality is implemented according to the WU system specifications. Perform technical review of partner project artifacts and guide team to fix any gaps.  Maintain effective communication with clients, business and partners as needed.

Role Requirements

To be successful in this role, you will need 7+ years of experience in Quality Engineering/Automation. Experience in Agile and Iterative development methodologies. Hands on experience of automation frameworks/tools and techniques for Web/Mobile/APIs. Expertise in testing practices and techniques for Functional, Integration, Performance, Security, Regression & E2E Testing. Hands on Experience with multiple development platforms and knowledge of J2EE, API (Rest, SOAP, Message-Driven), and Micro Services. MUST have hands on experience in BDD CUCUMBER/Selenium/Appium/Karate tools. Must have basic knowledge on AWS cloud infrastructure. Experience with test management, and defect tracking systems (e.g. Jira, Zephyr, HP ALM).
Works individually under minimal direction with strong work ethics. Strong communication skills with ability to interact with partners globally. Must be a problem solver with demonstrated experience in solving difficult technology challenges, with a can-do attitude.

will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India specific benefits include:

Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.



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