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Systems Operations Manager
3 months ago
CT is currently looking for a Systems Operations Manager to join our high performing team. Manager will be responsible for defining and implementing a comprehensive monitoring solution that will be leveraged by Platform team. Provides technical systems support within a technology organization. Duties are varied and may include one or more of the following: provides support for highly complex technical issues and initiatives related to large-scale applications, systems and other technical products and services.
Responsibilities:
- Manage a Systems Operations team of analysts that monitor installed systems and infrastructure
- Engage stakeholders and internal partners associated with the Systems Operations functional area.
- Work with management and internal team to build a high touch Mission Control Team in Chennai.
- Work with horizontal platform Teams to bring down alert noise and increase resolution steps in alert runbook.
- Identify and recommend opportunities within Systems Operations to increase system efficiency and lower human intervention time on technical tasks.
- Make decisions and resolve issues regarding operating systems, application software, and system management tools to meet business objectives.
- Interpret and develop policies and procedures and understand compliance and risk management requirements for supported system area.
- Collaborate and consult with analysts, Information Technology personnel, or vendors.
- Manage mid to highly experienced analysts.
- Manage allocation of people and financial resources for Systems Operations.
- Mentor and guide talent development of direct reports and assist in hiring.
- 4+ years of Systems Engineering, and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of Leadership experience
- 6+ years of Systems Engineering, and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- 2+ years of Leadership experience.
- Experience in Systems Engineering, and Technology Architecture, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Leadership experience.
27 Aug 2024
*Job posting may come down early due to volume of applicants.
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