Service Desk Technician L1

**Company Profile**: **Job Title**: Service Desk Analyst **Position**: Systems Engineer **Experience**: 3 Years to 5 Years **Category**: Software Development/ Engineering **Main location**: Bangalore **Position ID**: J0823-0311 **Employment Type**: Full Time **Qualification**: Bachelor's degree in Computer Science or related field or higher with...

Job DescriptionRole: Service Desk Lead-L1/L2Location: Bangalore (Hybrid Mode)Experience Range: 7-12 YearsRequired skills & Responsibilities:7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...

JOB REQUIREMENTS - Help Desk or PC related work experience - Experience in Windows System, Retail, of the shelf Retail Applications, PoS based - Successfully met all Level-2 EPOS Technician performance accountability objectives. - Proven expertise and efficiency in support of Radiant and VeriFone POS systems. - Strong understanding of store systems and...

JOB REQUIREMENTS - Help Desk or PC related work experience - Experience in Windows System, Retail, of the shelf Retail Applications, PoS based - Successfully met all Level-2 EPOS Technician performance accountability objectives. - Proven expertise and efficiency in support of Radiant and VeriFone POS systems. - Strong understanding of store systems and...

Job DescriptionRole: Service Desk Lead-L1/L2Location: Bangalore (Hybrid Mode)Experience Range: 7-12 Years Required skills & Responsibilities: 7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and...

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

Designation: L1 Help Desk Executive - Vacancies: 1 - Salary: 4LPA to 5.LPA - Experience: 1-2 yrs - Qualification: Engineer / BCA / MCA - Gender preference: Both **JOB DESCRIPTION - L1 HELP DESK** **RESPONSIBILITIES**: - Answering the service desk phone and logging tickets or directing calls - Monitoring the Triage queue and assigning tickets - Managing...

Position Description Job Title: Service Desk Technitian Position: Systems Engineer Experience: 2-4 Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0324-1917 Employment Type: Full Time: Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant...

Position Description Job Title: Service Desk Technitian Position: Systems Engineer Experience: 2-4 Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0324-1916 Employment Type: Full Time: Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant...

Job Title: Service Desk Technitian Position: Systems Engineer Experience: 2-4 Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0424-0384 Employment Type: Full Time: Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant...

Job Title: Service Desk Technitian Position: Systems Engineer Experience: 2-4 Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0324-0797 Employment Type: Full Time: Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant...

Responds to users by providing information to enable fulfilment or resolution. Diagnoses and allocates unresolved tickets as appropriate and follows up with assignees to expedite closure. Maintains records in the service management system, informs users and relevant stakeholders of actions taken. Create and update knowledgebase articles. Responsible for...

Responds to users by providing information to enable fulfilment or resolution. Diagnoses and allocates unresolved tickets as appropriate and follows up with assignees to expedite closure. Maintains records in the service management system, informs users and relevant stakeholders of actions taken. Create and update knowledgebase articles. Responsible for...

Responds to users by providing information to enable fulfilment or resolution. Diagnoses and allocates unresolved tickets as appropriate and follows up with assignees to expedite closure. Maintains records in the service management system, informs users and relevant stakeholders of actions taken. Create and update knowledgebase articles. Responsible for...

Responds to users by providing information to enable fulfilment or resolution. Diagnoses and allocates unresolved tickets as appropriate and follows up with assignees to expedite closure. Maintains records in the service management system, informs users and relevant stakeholders of actions taken. Create and update knowledgebase articles. Responsible for...

Responds to users by providing information to enable fulfilment or resolution. Diagnoses and allocates unresolved tickets as appropriate and follows up with assignees to expedite closure. Maintains records in the service management system, informs users and relevant stakeholders of actions taken. Create and update knowledgebase articles. Responsible for...

Responds to users by providing information to enable fulfilment or resolution. Diagnoses and allocates unresolved tickets as appropriate and follows up with assignees to expedite closure. Maintains records in the service management system, informs users and relevant stakeholders of actions taken. Create and update knowledgebase articles. Responsible for...

Handle service requests, install/uninstall approved software and configurations. - Initiate service orders to technicians on site. - Actively work to develop production environment and service delivery - Understand and implement changes in customers' production environments according to agreed change processes. - Use remote control tools and knowledge...

Job Title: Service Desk Technician Position: SE Experience:1-3 Years Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0424-1003 Employment Type: Full Time: Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant...

**JD - L1 - Service Desk** ***Job Description: -** To provide technical support & assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest....