Executives EXL/E/1021002
4 weeks ago
Job Description
Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks Enquiries from UK customers relating to orders not received and order tracking and returns Admin ranging from adjusting customer accounts through to sending mass customer communications-
Executives EXL/E/1023568
2 weeks ago
pune, India exl Full timeJob Description The primary responsibility of this role is to deliver Pre process and/or Developmental Trainings to all EXL employees. The job also includes recommending updates to the training curriculum, gathering TNI; suggesting module changes/ updates and evaluating the effectiveness of the training programs. The primary interactions...
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Executives EXL/E/1023568
4 weeks ago
Pune, India exl Full timeJob Description The primary responsibility of this role is to deliver Pre process and/or Developmental Trainings to all EXL employees. The job also includes recommending updates to the training curriculum, gathering TNI; suggesting module changes/ updates and evaluating the effectiveness of the training programs. The primary interactions would...
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Executives EXL/E/1008503
1 month ago
pune, India exl Full timeJob Description Skills SetsTESTED / TRAINED THROUGH Qualifying Score Technical SkillsMinAbility to use the Desktop Computer system Technical Test> =7/10Basic IT & familiarity of Operating Systems (Windows 95/98//NT) Basic Knowledge of using Internet, Web Browser, Search Engine etcKeyboarding Skills Typing Test> =25Process SpecificMinProcess...
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Executives EXL/E/1008503
1 month ago
Pune, India exl Full timeJob Description Skills SetsTESTED / TRAINED THROUGH Qualifying Score Technical SkillsMinAbility to use the Desktop Computer system Technical Test> =7/10Basic IT & familiarity of Operating Systems (Windows 95/98//NT) Basic Knowledge of using Internet, Web Browser, Search Engine etcKeyboarding Skills Typing Test> =25Process SpecificMinProcess...
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Lead Assistant Manager EXL/LAM/1019134
6 days ago
Pune, India exl Full timeJob DescriptionLead Assistant Manager - QA Engineer (4+ years of experience in manual/automation testing w/ 2 to 4 years within AWS cloud environment):EXL Digital is extending its Cloud Deployment Practice team and is looking for an experienced Lead Assistant Manager - QA Engineer to join the team. At EXL, we believe there is always a better way. We look...
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Executives EXL/E/1022490
1 week ago
Pune, India exl Full timeJob Description – Process Executive Position Title Executive – Demand Specialist Function, Responsibility Level Operations, Executive Reports to Assistant Manager Span of Control Nil Location Pune Permanent/ Temporary Permanent Successful incumbents will be responsible for making initial contact with...
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Executives EXL/E/1022490
1 week ago
pune, India exl Full timeJob Description – Process Executive Position Title Executive – Demand Specialist Function, Responsibility Level Operations, Executive Reports to Assistant Manager Span of Control Nil Location Pune Permanent/ Temporary Permanent Successful incumbents will be responsible for making...
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Executives EXL/E/1003793
2 weeks ago
Pune, India exl Full timeJob Description Primary Responsibility Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the billing and metering queries Performance Parameters 1+ chat concurrency / Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of the customer...
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Executives EXL/E/1036595
1 week ago
Pune, India exl Full timeJob Description PROCESS IMServ - Voice POSITIONS Process Analyst/ Executive/Sr. Executive (Experience of minimum 6 months preferred) COMPLEXITY Complexity: Medium to Complex CORE REQUIREMENT Performance Parameters §Productivity§Accuracy§Attendance Role Responsibilities §Handling inbound calls from our third-party providers to resolve...
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Executives EXL/E/1036595
7 days ago
pune, India exl Full timeJob Description PROCESS IMServ - Voice POSITIONS Process Analyst/ Executive/Sr. Executive (Experience of minimum 6 months preferred) COMPLEXITY Complexity: Medium to Complex CORE REQUIREMENT Performance Parameters §Productivity§Accuracy§Attendance Role Responsibilities §Handling inbound calls from our third-party providers to...
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Senior Executive EXL/SE/1008226
1 month ago
pune, India exl Full timeJob Description Position Title, Responsibility Level Sr. Executive - Quality Compliance Analyst Function Quality & Process Excellence Reports to AM / Lead AM / Manager – Quality Excellence Permanent/ Temporary Permanent Span of Control NA Location All EXL Service Delivery Centers Basic Function The QCA is responsible for monitoring...
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Senior Executive EXL/SE/1008226
1 month ago
Pune, India exl Full timeJob Description Position Title, Responsibility Level Sr. Executive - Quality Compliance Analyst Function Quality & Process Excellence Reports to AM / Lead AM / Manager – Quality Excellence Permanent/ Temporary Permanent Span of Control NA Location All EXL Service Delivery Centers Basic Function The QCA is responsible for monitoring calls/...
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Executives EXL/E/1002993
2 months ago
pune, India exl Full timeJob Description Ability to navigate multiple systems and applications Ability to analyze information to execute upon various tasks Ability to produce high quality outcomes in a highly productive environment. Ability to make sound judgments based on available information. Understanding of underwriting concepts, Policy administration systems...
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Executives EXL/E/1018618
4 weeks ago
Pune, India exl Full timeJob Description • Attribution is the process of tagging items to help the customers search the items more effectively and in turn increases sales. • We are seeking a seasoned Executive to join our team, focusing on Attribution, • In this role, you will be at the forefront of adding attributes for our products for a Fashion website, • In...
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Executives EXL/E/1018618
4 weeks ago
pune, India exl Full timeJob Description • Attribution is the process of tagging items to help the customers search the items more effectively and in turn increases sales. • We are seeking a seasoned Executive to join our team, focusing on Attribution, • In this role, you will be at the forefront of adding attributes for our products for a Fashion website, •...
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Executives EXL/E/998304
2 weeks ago
pune, India exl Full timeJob Description Primary Responsibility This role is primarily involves dealing with end customers / Engineers via Web-chat / Voice calls, to resolve queries related to the Smart metering and faults. Performance Parameters One plus chat concurrency / Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of...
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Executives EXL/E/1037820
4 days ago
Pune, India exl Full timeJob Description Skill Set Matrix for Customer Care Executive – BGB Back officeSkills SetsTESTED / TRAINED THROUGH Qualifying Score Technical SkillsGood computer Navigation skillsComputer Proficiency test at Hiring70%- Ability to use the Desktop Computer system- Basic IT knowledge & familiarity of Operating Systems (Windows 95/98//NT) - Basic...
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Executives EXL/E/1042921
3 days ago
Pune, India exl Full timeJob Description Job Role and Summary An Email & International Executive builds emails and carry out email-testing. He or she is well aware of the products in the retail industry. He or she should be well aware of Adobe Photoshop and image editing. A. Duties and Responsibilities Perform to accomplish and carry out departmental or organizational...
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Executives EXL/E/1037820
3 days ago
pune, India exl Full timeJob Description Skill Set Matrix for Customer Care Executive – BGB Back officeSkills SetsTESTED / TRAINED THROUGH Qualifying Score Technical SkillsGood computer Navigation skillsComputer Proficiency test at Hiring70%- Ability to use the Desktop Computer system- Basic IT knowledge & familiarity of Operating Systems (Windows 95/98//NT) - Basic...
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Executives EXL/E/1042921
3 days ago
pune, India exl Full timeJob Description Job Role and Summary An Email & International Executive builds emails and carry out email-testing. He or she is well aware of the products in the retail industry. He or she should be well aware of Adobe Photoshop and image editing. A. Duties and Responsibilities Perform to accomplish and carry out departmental or...