Lead Assistant Manager EXL/LAM/1019134
4 weeks ago
Lead Assistant Manager - QA Engineer (4+ years of experience in manual/automation testing w/ 2 to 4 years within AWS cloud environment):EXL Digital is extending its Cloud Deployment Practice team and is looking for an experienced Lead Assistant Manager - QA Engineer to join the team. At EXL, we believe there is always a better way. We look deeper, we find it, and we make it happen. We created a culture founded on core values of innovation, collaboration, excellence, integrity, and respect.In this role, you’ll work with engineering, clients, prospects, and internal teams to create, automate, and execute our solution test plans. You will also report on your progress and work with engineering to resolve issues uncovered during testing.While our overriding strategy is Cloud-first for such solutions, we realize there may be cases where a hybrid cloud or an on-premises solution will be the best approach to meet business needs. We’ll be relying on you and your team to ensure we provide high-quality solutions across the board.As Lead Assistant Manager - QA Engineer, you will …Responsible for maintaining overall SLA for Technical Operations.Work closely with ServiceDesk and Level 1 teams to streamline query management.Must understand the business and application workflows of the supporting systems.Responsible for proactive monitoring of application uptime and reduction in incidents.Organize and coordinate major incident management and critical outages.Triage and collate monthly operational KPIs to identify areas of process improvements.Train and mentor team members on supporting systems.Handle escalations and drive initiatives that enable the Level 2 support team to function more efficiently.Automate and execute QA plans for EXL Digital solutions that utilize EXL Digital products and solutions to improve client outcomes.Contribute to Cloud QA best practices around test automation, test execution, and result reporting for the Digital team.Share QA findings with the Cloud COE and Digital peer teams to enhance future offerings.QualificationsTechnical Skills required for the role.Experience in writing Test Scenarios and test plan documentation.Experience in automating test plans using the latest tools and techniques.Experience in generating test metrics and reports to measure solution quality against business objectives and suggest product, system, and training improvements.Experience testing Agile projects.Experience in contributing to the creation and refinement of QA strategies.Broad experience in different testing types – Functional testing, Regression testing, API testing, Integration Testing UAT, and Performance testingMust have Soft SkillsLeverages teamwork to achieve organizational goals aligned with business outcomes.Leading by exampleFlexibility and agilityBusiness acumenDesired Soft SkillsSkilled in collaborating cross-functionally with geo-distributed stakeholders.Comfortable presenting to stakeholders both internally and externallyProcess Specific Skills
MUST HAVE: Strong experience with Loan Processing and Servicing Back end.
MUST be able to hit the ground running.
Experience with Agile methodologies. Experience with Test Automation processes and tools.
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Lead Assistant Manager EXL/LAM/1019134
5 days ago
Pune, Maharashtra, India exl Full timeJob DescriptionLead Assistant Manager - QA Engineer (4+ years of experience in manual/automation testing w/ 2 to 4 years within AWS cloud environment):EXL Digital is extending its Cloud Deployment Practice team and is looking for an experienced Lead Assistant Manager - QA Engineer to join the team. At EXL, we believe there is always a better way. We look...
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Lead Assistant Manager EXL/LAM/1019134
5 days ago
Pune, Maharashtra, India exl Full timeJob Description Lead Assistant Manager - QA Engineer (4+ years of experience in manual/automation testing w/ 2 to 4 years within AWS cloud environment): EXL Digital is extending its Cloud Deployment Practice team and is looking for an experienced Lead Assistant Manager - QA Engineer to join the team. At EXL, we believe there is always a better way. We...
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Lead Assistant Manager EXL/LAM/1062580
5 days ago
Pune, India exl Full timeJob DescriptionJob Title: Machine Learning Engineer (Manager - Band B2/ C1)Company Name:EXL ServicesLocation:Bangalore/Noida/Pune/Hyderabad/Gurgaon/ WFH ModeEducation:B.E. / B. Tech / M.E. / M. Tech / MCAExperience Required:4+ years of relevant experienceJob Responsibilities:Model Deployment and Management:Drive ML prototypes into production ensuring...
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Lead Assistant Manager EXL/LAM/1062580
6 days ago
pune, India exl Full timeJob Description Job Title: Machine Learning Engineer (Manager - Band B2/ C1) Company Name: EXL Services Location: Bangalore/Noida/Pune/Hyderabad/Gurgaon/ WFH Mode Education: B.E. / B. Tech / M.E. / M. Tech / MCA Experience Required: 4+ years of relevant experience Job Responsibilities: Model Deployment and Management:...
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Lead Assistant Manager EXL/LAM/1062580
5 days ago
Pune, Maharashtra, India exl Full timeJob Description Job Title: Machine Learning Engineer (Manager - Band B2/ C1) Company Name: EXL Services Location: Bangalore/Noida/Pune/Hyderabad/Gurgaon/ WFH Mode Education: B.E. / B. Tech / M.E. / M. Tech / MCA Experience Required: 4+ years of relevant experience Job Responsibilities: Model Deployment and Management: Drive ML...
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Manager EXL/M/1035580
5 days ago
Pune, Maharashtra, India exl Full timeJob Description Basic Function Under the direction of the Senior Manager /Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA's and KPI's are met. This job also includes direct client interactions for any questions and issues around SLA's. The role continually involves...
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Manager EXL/M/1035580
3 weeks ago
pune, India exl Full timeJob Description Basic Function Under the direction of the Senior Manager /Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA’s and KPI’s are met. This job also includes direct client interactions for any questions and issues around SLA’s. The role...
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Manager EXL/M/1035580
1 month ago
pune, India exl Full timeJob Description Basic Function Under the direction of the Senior Manager /Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA’s and KPI’s are met. This job also includes direct client interactions for any questions and issues around SLA’s. The role...
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Manager EXL/M/1035580
1 month ago
Pune, India exl Full timeJob Description Basic Function Under the direction of the Senior Manager /Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA’s and KPI’s are met. This job also includes direct client interactions for any questions and issues around SLA’s. The role continually...
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Manager EXL/M/1035580
3 weeks ago
Pune, India exl Full timeJob Description Basic Function Under the direction of the Senior Manager /Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA’s and KPI’s are met. This job also includes direct client interactions for any questions and issues around SLA’s. The role continually...
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Manager EXL/M/1013054
3 weeks ago
Pune, India exl Full timeJob Description Role / Responsibilities: • Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements • Provide coaching and feedback to team members to enable them to improve their performance • Assist new hires such that they are productive on the floor in the shortest possible time frame...
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Manager EXL/M/1013054
2 months ago
Pune, India exl Full timeJob Description Role / Responsibilities: • Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements • Provide coaching and feedback to team members to enable them to improve their performance • Assist new hires such that they are productive on the floor in the shortest possible time frame...
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Manager EXL/M/1013054
3 weeks ago
pune, India exl Full timeJob Description Role / Responsibilities:• Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements• Provide coaching and feedback to team members to enable them to improve their performance• Assist new hires such that they are productive on the floor in the shortest possible time...
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Manager EXL/M/1013054
2 months ago
pune, India exl Full timeJob Description Role / Responsibilities:• Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements• Provide coaching and feedback to team members to enable them to improve their performance• Assist new hires such that they are productive on the floor in the shortest possible time...
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Manager EXL/M/1013054
5 days ago
Pune, Maharashtra, India exl Full timeJob Description Role / Responsibilities: Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements Provide coaching and feedback to team members to enable them to improve their performance Assist new hires such that they are productive on the floor in the shortest possible time frame Escalations...
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Lead Assistant Manager EXL/LAM/1058701
16 hours ago
Pune, India exl Full timeJob DescriptionTeam management, coaching and feedback abilityEffectively manage queue and balancing work loadsUnderstanding of underwriting concepts, Policy administration systems and business rulesExperience in managing UW processesExcellent communication & comprehension skillsListening and comprehensionProficient in excel, word, AdobeStrong people...
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Lead Assistant Manager EXL/LAM/1058701
5 days ago
Pune, Maharashtra, India exl Full timeJob Description Team management, coaching and feedback ability Effectively manage queue and balancing work loads Understanding of underwriting concepts, Policy administration systems and business rules Experience in managing UW processes Excellent communication & comprehension skills Listening and comprehension Proficient in excel, word,...
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Lead Assistant Manager EXL/LAM/1058701
7 days ago
pune, India exl Full timeJob Description Team management, coaching and feedback ability Effectively manage queue and balancing work loads Understanding of underwriting concepts, Policy administration systems and business rules Experience in managing UW processes Excellent communication & comprehension skills Listening and comprehension Proficient in excel,...
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Lead Assistant Manager EXL/LAM/1018680
3 weeks ago
Pune, India exl Full timeJob Description Essential Duties & Responsibilities: - Advance proficiency in MS Excel is a must, moderate knowledge of VBA and Power BI. - Should hold thorough knowledge of Reports, metrics calculations, Macros, relationships - Identifying and understanding the requirements of the stakeholders with respect to reports/dashboards which needs to be...
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Lead Assistant Manager EXL/LAM/1018680
5 days ago
Pune, Maharashtra, India exl Full timeJob Description Essential Duties & Responsibilities: Advance proficiency in MS Excel is a must, moderate knowledge of VBA and Power BI. Should hold thorough knowledge of Reports, metrics calculations, Macros, relationships Identifying and understanding the requirements of the stakeholders with respect to reports/dashboards which needs to be developed...
