IT Coordinator

Found in: Talent IN C2 - 2 weeks ago


Mumbai, India Fave HR Solutions Full time
Overview:The ITCoordinator plays a crucial role in managing the technical aspectsof an organizations operations. This role is essential in ensuringthat the companys IT infrastructure and systems functionefficiently and effectively to support the overall businessobjectives.KeyResponsibilities:
  • Provide technicalsupport and assistance to end users resolving hardware and softwareissues
  • Maintain an inventory of all IT assetsas per ISO format.
  • Manage requests receivedfrom HR.
  • Raise request with LIT and get Laptop/ MAC configured.
  • Coordinate with pridehelpdeskfor iPad enrolment and configureiPad.
  • Coordinate with logistic team to dispatchasset and track delivery and pickup.
  • Assetclearance after return.
  • Process BYOD access forall employees.
  • Yearly assertreconciliation.
  • New asset procurement as perhiring forecast or businessrequirements.
  • Coordinate with IT helpdesk forquick resolution if support tickets.
  • Provideoncall support for ITemergencies
RequiredQualifications:
  • Bachelors degree inInformation Technology Computer Science or relatedfield
  • Proven experience in IT support andcoordination
  • Excellent troubleshooting andproblemsolving skills
  • Effective communicationand interpersonal abilities
  • Ability toprioritize and manage multiple taskssimultaneously
  • Ability to work independentlyand in a team environment
  • Strong attention todetail and organizationalskills

technicalsupport,troubleshooting,communication,documentation,it



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