Travel/Ticketing Executive

1 month ago


New Delhi, India RC Project Consultancy (RCPC) Full time

We are looking for Travel/Ticketing Executives in Delhi for a travel group company of a leading conglomerate.


Key Responsibilities

  • Assist customers in booking flights, including providing information on available airlines, flight schedules, and fares
  • Issue tickets, boarding passes and other travel documents
  • Process ticket reservations and issue electronic and paper tickets
  • Handle ticket modifications and cancellations, including re-booking flights and calculating refund amounts
  • Help passengers with check-in procedures, baggage handling and special needs
  • Assist customers with problems that may arise during travel

Requirements

  • Excellent customer service skills
  • Good communication and interpersonal skills
  • Able to work under pressure
  • Good numeracy and literacy skills
  • Knowledge of relevant computer systems



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