Airline Ticket Agent

4 months ago


New Delhi, India Travel Oytser India Pvt Ltd Full time

**Job Summary**:
**Responsibilities**:

- Able to use Galileo and/or Amadeus software to research flight availability, pricing, and options for customers.
- Assist customers in booking domestic and international flights, hotels, rental cars, and other travel-related services.
- Provide exceptional customer service by addressing customer inquiries, resolving issues, and offering travel solutions.
- Collaborate with airlines and other travel partners to secure the best possible deals and itineraries for customers.
- Process payments, issue tickets, and manage reservations in accordance with company policies and industry standards.
- Stay up-to-date with airline schedules, fares, and regulations to provide accurate and current information to customers.
- Handle customer concerns and requests, such as flight changes, cancellations, and upgrades, while adhering to established procedures.
- Ensure accurate and complete documentation of all transactions and interactions with customers.
- Assist in the resolution of booking discrepancies, schedule changes, and other travel-related disruptions.
- Maintain a professional and knowledgeable demeanor at all times, promoting the company's brand and reputation.vices.
- Provide exceptional customer service by addressing customer inquiries, resolving issues, and offering travel solutions.
- Collaborate with airlines and other travel partners to secure the best possible deals and itineraries for customers.
- Process payments, issue tickets, and manage reservations in accordance with company policies and industry standards.
- Stay up-to-date with airline schedules, fares, and regulations to provide accurate and current information to customers.
- Handle customer concerns and requests, such as flight changes, cancellations, and upgrades, while adhering to established procedures.
- Ensure accurate and complete documentation of all transactions and interactions with customers.
- Assist in the resolution of booking discrepancies, schedule changes, and other travel-related disruptions.
- Maintain a professional and knowledgeable demeanor at all times, promoting the company's brand and reputation.

**Salary**: ₹25,000.00 - ₹45,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9811622048


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