Client Account Managers

1 month ago

Surat, India Root On Immigration Consultants Private Limited Full time
About RootOn:Root On ImmigrationConsultants founded by Ronak Patel is a licensed Canadianimmigration firm specialising in study permit work permit visitorvisa permanent Residency and business immigration applications. Ithas had its Canadian office in Downtown Montreal QC since 2015 andits overseas Indian office is incorporated in Surat Gujarat since2019.
By farwe have represented a diverse clientele from countries includingIndia Malaysia Ghana Cameroon Morocco the UAE Sri Lanka TurkeyNepal the UK and more even receiving inquiries from the USA. RootOn is a recognized and leading immigration firm when it comes tocomplex visa situations and for its successful appeals againstunjustdenials.
Idealcandidates must have at least one year of experience in studyabroad education consulting and coaching in business environmentssuch as Canada the United Kingdom and the UnitedStates.
Responsibilities:
  • Shortlistingof programs as per the profileassessment.
  • Regularly follow up with clientsabout the ongoing process of theapplication.
  • Monitor and keep track of existingclient applications and keep them abreast of the latest updates ontheir applications.
  • Submission of Applicationsto Colleges/Universities or B2BPartners.
  • Continuous followup with B2B partnersis required until the student s application is submitted to theinstitution(s).
  • Guide clients through thecollege fees GIC payments and education loanprocess.
  • Guide clients for scheduling medicalappointments and PCC appointments.
  • Guideclients through the necessary documentation required for visafilling. (All Supporting documents financial documentsetc.)
  • Fill out the visa form and improve thefirst draft of the Statement of Purpose Letter (SOP) once receivedfrom the client.
  • Visa file submission: afterreviewing all documents guide clients to the biometricsappointment.
  • Guide clients for postvisa andpostlandingservices.

Qualifications
  • Besuper organized and be able to prioritize work verywell.
  • Problem solvers work independently andinteract and communicate effectively with clients and teammembers.
  • Multitasking paying attention todetails and working with frequent interruptions while adhering tostrict deadlines
  • Maintain confidentiality andhandle sensitive information withdiscretion.
  • Work as a team player in a changingand growing environment.
  • Use and maintainstandard office equipment. (E.g. multiline phones photocopiersPrinters laptops office infrastructureetc.)
  • Intermediate to advanced knowledge in theuse of computer applications including word processing (MS Word)spreadsheets (Excel) email and Internet searching; ability to useCRM tools for regular updates and monitoring ofclients.
  • Candidates with experience in businessresearch legal writing or content writing will be givenpreference.

JobType: Regular / PermanentFulltime
Schedule:
  • Dayshift

Abilitytocommute/relocate:
  • SuratGujarat: Reliably commute or plan to relocate before starting work(Required)

problemsolving,spreadsheet management,legal writing,microsoftoffice,communication,time management

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