Global Account Manager

4 weeks ago

Surat, India IdeaMasters Services Pvt Ltd Full time
  • Oversee and manage Amazon Global accounts
  • Develop and implement strategies to optimize product listings, enhance visibility, and drive sales on Amazon platforms.
  • Coordinate and collaborate with external partners, such as Amazon Seller Support to ensure smooth operations and resolve issues promptly.
  • Analyze and interpret data to drive informed decisions and achieve sales targets
  • Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance and competitive positioning in the online marketplace.
  • Utilize Amazon-specific tools and software for efficient account management and to enhance operational effectiveness.
  • Collaborate with cross-functional teams to align Amazon strategies with company goals and initiatives.
  • Conduct regular performance analysis, derive insights, and make recommendations for continuous improvement.
  • Monitor and address customer feedback, order processing, product reviews, and ratings to maintain a positive brand image and customer satisfaction.
  • Implement strong inventory management practices to ensure adequate stock levels and minimize fulfillment issues.
  • Drive promotional and advertising strategies to increase product visibility, traffic, and sales on Global platform.
  • Proactively identify opportunities and risks within the Amazon marketplace and propose actionable plans to capitalize on opportunities and mitigate risks.
  • Highlight and address potential areas for process improvements in Amazon Seller Central operations.
  • Stay informed about industry trends and the competitive landscape to identify new growth opportunities and potential areas of improvement

Requirements

  • 2 years of proven experience in managing Amazon Global accounts of various product categories
  • In-depth understanding of Amazon-specific tools and software for account management and optimization.
  • Strong analytical skills with the ability to interpret data and derive actionable insights.
  • Excellent communication and relationship management skills
  • Solid understanding of eCommerce trends, algorithms, and best practices, particularly within the Amazon ecosystem.
  • Proficiency in inventory management and fulfillment processes on Global platform
  • Proven track record of driving sales and achieving targets on Amazon marketplaces.

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