Quality Analyst Sales Call

Required Quality Auditor for Malad locationQualification graduateMinimum 6 months experience requiredOffer salary 24 in hand 28 CTCImmediate joiner requiredExperience : 1 - 2 YearsNo. of Openings : 5Education : Any Bachelor DegreeRole : Call Quality AnalystIndustry Type : Manufacturing / Production / QualityGender : [ Male / Female ]Job Country : India

CompanyOverview: Fashion TV India is a leading Fashioncompany committed to delivering topquality products and services toour valued customers. We take pride in our dedication to excellenceand continuous improvement. As we continue to grow and expand weare seeking a skilled and motivated Quality Analyst to join ourdynamic team. JobSummary: Asa Quality Analyst...

CompanyOverview : Fashion TV India is a leading Fashioncompany committed to delivering topquality products and services toour valued customers. We take pride in our dedication to excellenceand continuous improvement. As we continue to grow and expand weare seeking a skilled and motivated Quality Analyst to join ourdynamic team. JobSummary:Asa Quality Analyst...

Roles & Responsibilities:Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors email customer contacts.Participates in customer and client listening...

Roles & Responsibilities: Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides trend data to site management team. Uses quality monitoring data management system to compile and track performance at team and individual level. Monitors email customer contacts. Participates in customer and...

Roles & Responsibilities: Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides trend data to site management team. Uses quality monitoring data management system to compile and track performance at team and individual level. Monitors email customer contacts. Participates in...

Quality Assurance Analystis responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and...

Quality Assurance Analyst is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and...

Quality Assurance Analyst is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and...

Job Description:Lead Management:Oversee the intake and entry of leads into the CRM (Customer Relationship Management) system.Ensure accurate and timely distribution of leads among sales representatives based on predefined criteria and assignments.Develop and maintain protocols for lead assignment and distribution to optimize sales efficiency and...

**Purpose** Counsellors, Academic and Sales co-ordinators process student requests/queries on daily basis. We require someone to monitor the interaction and provide timely feedback to improve the way the team functions on consistent basis **Duties & Responsibilities** - Monitor counsellor calls/cases on daily basis based on pre-defined targets - Conduct...

Job Description:   Lead Management: Oversee the intake and entry of leads into the CRM (Customer Relationship Management) system. Ensure accurate and timely distribution of leads among sales representatives based on predefined criteria and assignments. Develop and maintain protocols for lead assignment and distribution to optimize sales efficiency and...

Job Description: Lead Management:Oversee the intake and entry of leads into the CRM (Customer Relationship Management) system.Ensure accurate and timely distribution of leads among sales representatives based on predefined criteria and assignments.Develop and maintain protocols for lead assignment and distribution to optimize sales efficiency and...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Roles and Responsibilities: Excellent Communication Skills Should be on papers as Quality Analyst with International Process  Flexiable working in US Shifts (5.30 pm to 8.30 m) Responsible for calibrating and supporting quality standards. Participates in joint call (contact) monitoring with client, client services team and call center team. Ensure that...

MissionWe are seeking a diligent Quality Assurance Specialist to oversee the procedures andstandards for our sales/support unit. The successful candidate will monitor calls,emails, and other types of customer interactions to ensure that high standards ofquality are being met and compliance with policies is maintained.Responsibilities- Evaluate customer...

Roles & Responsibilities: Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan. Converting a suspect to a prospect. This involves the following: Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours. This will also involve making calls at...

Roles and Responsibilities:Excellent Communication SkillsShould be on papers as Quality Analyst with International Process Flexiable working in US Shifts (5.30 pm to 8.30 m)Responsible for calibrating and supporting quality standards.Participates in joint call (contact) monitoring with client, client services team and call center team.Ensure that client...

Job Summary The ‘Quality Analyst’ shall perform quality audits for the inbound customer service unit forauditing both inbound, outbound calls and act an enabler to deliver improve overall callquality and thereby enhancing customer experience. Roles & Responsibilities• Monitoring and assessing inbound /outbound calls.• Monitoring Talisma...

Job SummaryThe ‘Quality Analyst’ shall perform quality audits for the inbound customer service unit forauditing both inbound, outbound calls and act an enabler to deliver improve overall callquality and thereby enhancing customer experience.Roles & Responsibilities• Monitoring and assessing inbound /outbound calls.• Monitoring Talisma Interactions•...