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Catalog Specialist, Product Replenishment Operations

9 months ago

Chennai, India ADCI MAA 15 SEZ Full time
Are you passionate to help build Earth’s leading e-commerce operations team? At Amazon, it’s our goal to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online. Product Replenishment Operations (PRO) team support variety of cross-functional programs such as Subscribe and Save (SnS) and Low ASP Economics and Experiences (LeeP). We preferably seek applicants with prior catalog experience to support our global operations team

Key job responsibilities
• Ability to work independently on product operations leveraging internally built tools and procedures
• Take appropriate action based on established procedures and document those actions. When procedures are not available, follow established escalation paths to ensure resolution.
• Achieve weekly productivity and quality standards for catalog content created by implementing audits.
• Contributes to root cause analysis and identifies process improvement opportunities
• Attention to detail and capability to work on multiple projects in parallel
• Collaborate with appropriate business teams as necessary to continuously improve the product quality.
• Experienced in the online space and capable of succeeding in a fast-paced team environment.
• Flexibility with working hours/days if need arises in future.

We are open to hiring candidates to work out of one of the following locations:

Chennai, TN, IND

BASIC QUALIFICATIONS

- Excellent written and oral communication and presentation skills and the ability to express thoughts clearly and succinctly
- MS excel proficiency intermediate level required
- Demonstrated ability to work independently leveraging internally built tools for the operations. Troubleshoot the issues by following SOP/Tools.
- Ability to maintain high levels of confidentiality and data security standards Passionate commitment to Amazon's emergence as the world's most customer-centric company
- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to stakeholders

PREFERRED QUALIFICATIONS

- Experience working with e-commerce, retail, advertising, or media would be an advantage
- Understanding of or experience using tools such as Selection Central, Vendor Central, Seller Central, Browse Query Editor (BQE) and Item Data Quality (IDQ)