Catalog Associate, Global Catalog Operations

7 months ago


Chennai Tamil Nadu, India ADCI MAA 15 SEZ Full time

Bachelor's degree
- Speak, write, and read fluently in English

Key job responsibilities
This job requires the employee to work from Amazon corporate office location in person.
Follow pre-defined processes, guidelines, and SOPs to perform audit tasks with high levels of accuracy and productivity.
**Core responsibilities for this position include**: Ability to make logical decisions while performing audit tasks even when provided information is ambiguous.
Report audit results and communicate them to others within the organization.
Approve or disapprove audit entries based on pre-defined guidelines and explain logical reasoning behind approve/reject decision.
Review authoritative sources to validate catalog data when needed. Browse the site and use search box to look for products.
Review Amazon catalog for content quality based on pre-defined guidelines and SOPs.
Thoroughly check product details to ensure accuracy and completeness of the data.
Analyze data and identify new trends/patterns.
Identify generic patterns in browse and audit to be translated into guidelines and SOPs to improve overall audit outcome.
Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
Work with project teams to write and test new SOPs for new audit and data quality management tasks.

A day in the life

Must be flexible to meet business requirements & work with high priority/visibility English content for all English Countries.
Should be competent to independently communicate both written/spoken with stakeholders/clients, in case required.

Chennai, TN, IND
- Knowledge of Excel at an advanced level



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