Operations Manager
6 months ago
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
HI
Job Summary:
We are seeking a dynamic and experienced AML (Anti-Money Laundering) Operations Manager to lead our AML team in an international BPO setting. The successful candidate will be responsible for managing the AML processes, ensuring compliance with regulatory requirements, and leading a team to achieve operational excellence.
Key Responsibilities:
Team Management:
Lead and manage the AML team, ensuring high performance and adherence to compliance standards.Conduct regular team meetings, provide guidance, and support staff development.Monitor and evaluate team performance, providing feedback and implementing improvement plans as necessary.AML Compliance:
Ensure all AML activities are compliant with regulatory requirements and internal policies.Oversee the implementation of AML policies, procedures, and controls.Stay updated on AML regulations and ensure the team is informed and trained on any changes.Operational Excellence:
Develop and implement strategies to improve AML processes and efficiencies.Monitor key performance indicators (KPIs) and ensure targets are met.Conduct regular audits and quality checks to maintain high standards of service.Reporting and Documentation:
Prepare and present regular reports on AML activities and performance to senior management.Maintain accurate records of all AML investigations and actions taken.Ensure timely and accurate filing of Suspicious Activity Reports (SARs) and other required documentation. Keep the team informed about new regulations, industry best practices, and internal process changes.How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL .
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