Virtual Assistant
4 weeks ago
7 Virtual Assistant Services is seeking atalented and dedicated individual to join our team as a VirtualAssistant (Preferred AirBNB Virtual Assistant). The ideal candidateshould be based in Chennai and willing to work from ouroffice.
Responsibilities:
- Supportthe team with administrative tasks such as scheduling data entryand email management
- Conduct research andanalysis on a variety of topics
- Assist in thepreparation of reports presentations and otherdocuments
- Participate in team meetings andcontribute to discussions and brainstormingsessions
- Handle phone calls and respond toinquiries from clients and partners
- Maintainaccurate and uptodate records andfiles
- Communicate with guests and hosts viaAirbnb messaging platform and phone to address inquiries concernsand special requests
- Manage booking calendarsincluding scheduling and coordinating checkins and checkoutscleaning services andrepairs/maintenance
- Ensure accurate anduptodate listing information including pricing availability andproperty details
- Handle payments refunds andcancellations according to Airbnb policies andguidelines
- Monitor and respond to reviews andratings and take proactive steps to improve guest satisfaction andproperty performance
- Identify and resolveissues related to guest experience property management and Airbnbplatform usage
- Stay uptodate with Airbnbpolicies regulations and best practices and implement changes asneeded
Requirements:
- Bachelorsdegree in any field
- Excellent written andverbal communication skills inEnglish
- Proficient in Microsoft Office Suite(Word Excel PowerPoint)
- Strong attention todetail and ability to multitask
- Ability to workindependently as well as part of a team
- Priorexperience as a virtual assistant or in a similar role is aplus
- Must be able to work from our Chennaioffice
NOTE:
1. NightShift: 8:00 PM to 5:00 AM IST
2. Work fromOffice
3. Freshers arewelcome
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