Virtual Assistant

4 weeks ago


Chennai, India 7virtualassistantservices Full time

7 Virtual Assistant Services is seeking atalented and dedicated individual to join our team as a VirtualAssistant (Preferred AirBNB Virtual Assistant). The ideal candidateshould be based in Chennai and willing to work from ouroffice.

Responsibilities:

  • Supportthe team with administrative tasks such as scheduling data entryand email management
  • Conduct research andanalysis on a variety of topics
  • Assist in thepreparation of reports presentations and otherdocuments
  • Participate in team meetings andcontribute to discussions and brainstormingsessions
  • Handle phone calls and respond toinquiries from clients and partners
  • Maintainaccurate and uptodate records andfiles
  • Communicate with guests and hosts viaAirbnb messaging platform and phone to address inquiries concernsand special requests
  • Manage booking calendarsincluding scheduling and coordinating checkins and checkoutscleaning services andrepairs/maintenance
  • Ensure accurate anduptodate listing information including pricing availability andproperty details
  • Handle payments refunds andcancellations according to Airbnb policies andguidelines
  • Monitor and respond to reviews andratings and take proactive steps to improve guest satisfaction andproperty performance
  • Identify and resolveissues related to guest experience property management and Airbnbplatform usage
  • Stay uptodate with Airbnbpolicies regulations and best practices and implement changes asneeded

Requirements:

  • Bachelorsdegree in any field
  • Excellent written andverbal communication skills inEnglish
  • Proficient in Microsoft Office Suite(Word Excel PowerPoint)
  • Strong attention todetail and ability to multitask
  • Ability to workindependently as well as part of a team
  • Priorexperience as a virtual assistant or in a similar role is aplus
  • Must be able to work from our Chennaioffice

NOTE:
1. NightShift: 8:00 PM to 5:00 AM IST
2. Work fromOffice
3. Freshers arewelcome



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