Virtual Assistant

1 month ago


chennai, India 7virtualassistantservices Full time

7 Virtual Assistant Services is seeking a talented and dedicated individual to join our team as a Virtual Assistant (Preferred AirBNB Virtual Assistant). The ideal candidate should be based in Chennai and willing to work from our office.Responsibilities:Support the team with administrative tasks such as scheduling, data entry, and email managementConduct research and analysis on a variety of topicsAssist in the preparation of reports, presentations, and other documentsParticipate in team meetings and contribute to discussions and brainstorming sessionsHandle phone calls and respond to inquiries from clients and partnersMaintain accurate and up-to-date records and filesCommunicate with guests and hosts via Airbnb messaging platform and phone to address inquiries, concerns, and special requestsManage booking calendars, including scheduling and coordinating check-ins and check-outs, cleaning services, and repairs/maintenanceEnsure accurate and up-to-date listing information, including pricing, availability, and property detailsHandle payments, refunds, and cancellations according to Airbnb policies and guidelinesMonitor and respond to reviews and ratings, and take proactive steps to improve guest satisfaction and property performanceIdentify and resolve issues related to guest experience, property management, and Airbnb platform usageStay up-to-date with Airbnb policies, regulations, and best practices, and implement changes as neededRequirements:Bachelor's degree in any fieldExcellent written and verbal communication skills in EnglishProficient in Microsoft Office Suite (Word, Excel, PowerPoint)Strong attention to detail and ability to multitaskAbility to work independently as well as part of a teamPrior experience as a virtual assistant or in a similar role is a plusMust be able to work from our Chennai officeNOTE: 1. Night Shift: 8:00 PM to 5:00 AM IST2. Work from Office3. Freshers are welcome


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