Customer Care Executive

2 weeks ago


Noida, India Snaphunt Full time

The Offer

  • Join a market leader within Apparel & Sporting Goods
  • Attractive Salary & Benefits
  • Work alongside & learn from best in class talent

The Job

Role Description:

  • Identify customers' needs and wants, clarifying information whenever possible.
  • Attending customers' queries and complaints as per defined SOP through inbound and outbound customer calls in a timely manner.
  • Maintaining a fast response time and great quality overall modes of customer communication.
  • Working cross-functionally to ensure customer issues are being flagged and adequately addressed.
  • Coming up with ideas and strategies to increase customer activation, retention, shopping & improving customer experience.

The Profile

Role Description:

  • Customer Care Representative with Excellent Communication (spoken & written) Skills. Languages: English, Hindi to be able to effectively liaise with stakeholders in the region.
  • Excellent verbal, written and interpersonal communication skills.
  • Outstanding customer service skills and dedication to providing exceptional customer service.
  • Must be a self-motivator and self-starter.
  • Focus on quality and customer service.
  • Solid time management skills.
  • Must be able to effectively deal with people at all levels inside and outside of the Company.
  • Creative ability & writing proficiency.
  • Ability to multitask and successfully operate in a fast-paced, team environment.
  • Must adapt well to change and successfully set and adjust priorities as needed.
  • Must be proficient with Microsoft Office (Intermediate Word, Basic Excel).
  • People working in the industries like E-Commerce will be preferred.
  • Less than a month of notice period candidates are preferred (Immediate joiners are ideal).

 

The Employer

Our client is a Private incorporated on 27 May 2015. It is classified as Non-govt company and is registered at Registrar of Companies, Kanpur. Its authorized share capital is Rs. 100,000 and its paid up capital is Rs. 100,000. It is inolved in Non-specialized retail trade in stores



  • Noida, India Imfirmity HR Services Full time

    A Customer Care Executive is a professional who makes outbound calls to potential customers or clients in order to promote or sell a product or service. The primary responsibilities of a Customer Care Executive include: Making outbound calls to potential customers or clients Introducing and promoting a product or service to the customer Answering customer...


  • Noida, India WITBLOOM TRAINING & PLACEMENT Full time

    Hello #jobseekers Greetings from Witbloom Training and Placements We are hiring for Customer Care Executive location: Noida Profile: Customer Care Executive ( Voice Process) **Salary**: 20k to 35k Shift: Rotational shift Interview process : Walkin Experience: minimum 1 year experience in customer care, BPO or telecalling **Requirements**: *English and...


  • Noida, India Lead on Autopilot Full time

    Job Title: Customer Care Executive Location: noida sec-9 **Responsibilities**: - Provide accurate information about products and services to customers. - Identify and resolve customer issues and complaints promptly. - Keep accurate records of customer interactions and transactions. - Maintain a positive, empathetic, and professional attitude towards...


  • Noida, India CORE MINDS TECH SOLUTIONS Full time

    Customer Care executive Experience - 0-4 Years Educational Qualification - Graduate Location - Greater Noida Key skills - Customer services, Customer support, Customer relationship management, CCE, Salary - 15000


  • Noida, India LEUTE PASSEN INDIA PRIVATE LIMITED Full time

    **Company Overview**: LEUTE PASSEN INDIA PRIVATE LIMITED is a prominent company in the None industry. We are committed to providing exceptional customer care services to our clients. With our dedicated team of professionals, we strive to deliver the highest level of satisfaction to our customers. **Role and Responsibilities**: As a Customer Care Executive,...


  • Noida, India AVN CONSULTANCY Full time

    We are looking for a qualified Customer Care Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Noida, India Payripe Solutions Private Limited Full time

    Job Description: Customer Care Executive Job Summary: As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our clients. You will be the first point of contact for customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Customer...


  • Noida, India Royals club international Full time

    Required customer care Executive **Salary**: From ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - Customer service...


  • Noida, India HMA Trading Full time

    **Job Description: Customer Care Executive in Financial Services** We are seeking a highly motivated and customer-centric individual to join our team as a Customer Care Executive in the financial services industry. In this role, you will be responsible for providing exceptional customer service, support, and retention to our existing clients. Your expertise...


  • Noida, India Aotsum Infotech Pvt. Ltd. Full time

    We are hiring for a **Customer care executive** No. of position: - 9 Gender: - Female required Experience: - 1-3 years Location: - Noida, Sector-62 - Should have good communication skills - Should be near by location - Good experience to coordinate with customer/clients **Salary**: ₹9,445.26 - ₹20,000.00 per month **Benefits**: - Provident...


  • Noida, India The Career Next Full time

    We are **hiring** for **premium bank** profile... - **Process - customer care executives**: - **inbound voice process**: - **Qualification-Graduation mandatory**: - **Required - Good English Communication**: - **Location - Noida sec 128**: - **Shift - Day shift**: - **9 hour working**: - **1 Rotational off**: - **work from office** **Job Types**:...


  • Noida, India Adyan Consultants PVT LTD. Full time

    A customer care executive is a professional responsible for **communicating the how's and why's regarding service expectations within a company**. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. **Job Types**: Full-time, Permanent **Salary**: ₹12,000.00 -...


  • Noida, India Donovan Apparels Pvt. Ltd. Full time

    **Job Title**:Customer Care Executive **No. of Openings**:3 **Education Criteria**:Any Graduate **Experience Required**:0.6 Years-2 Years **Roles and Responsibilities** 1. Identify customers' needs and wants, clarifying information whenever possible. 2. Attending customers' queries and complaints as per defined SOP through inbound and outbound customer...


  • Noida, Uttar Pradesh, India True Workers Full time

    **Position**: Customer Care Executives **Process**: Domestic **Work Schedule**: 5 days a week **Location**: Sector 16, Noida **Requirements: Excellent communication skills** **Benefits: Prime location, dynamic team environment** **Opportunity: Grow your career in customer care** **Job Types**: Full-time, Fresher Pay: ₹15,500.00 - ₹20,500.00 per...


  • Noida/ Greater Noida, India TravelKhana Full time

    Apply for Customer Care Sales Executive, Career Progress Consultants in Noida/ Greater Noida for 1 - 2 Year of Experience on TimesJobs.com.


  • Noida, India Tech Mahindra Full time

    WORK FROM OFFICE Location: Noida sector 62 **Vacancy for 12th Passed/ Fresher/ Undergraduate** **Hiring for customer care executive/ Voice process** - 6 days working - Rotational shifts (24*7) - Rotational week offs - Salary**:20k in hand** with minimum 12 months of experience in BPO only - Facility: One side cab (odd hours) - Eligibility**:Required...


  • Noida, India Ishmeet Consultant Full time

    From 0 to 3 year(s) of experience - ₹ Not Disclosed by Recruiter - Noida, New Delhi, Gurgaon/Gurugram**Roles and Responsibilities** Location : Noida - Shift : 5 days || Uk shifts- Exp : Grad /UG with 1 year ICC(International Customer Care ) upto 5Lpa(Voice) - 30k in hand (Chat) - Allowences : Both Side Cab to everyone||Incentives & more - Location :...


  • Noida, India Tech Mahindra Limited Full time

    Tech Mahindra is Hiring for Voice Process (Work from office). Job Location: - Noida-62 Job Role: - Customer care executive - EXPERIENCE AND FRESHER BOTH CAN APPLY - Good Communication skills required. - Rotational shifts with Rotational Week off’s. - 6 Days working. - One side Cab in Odd hours only. - Salary bar: - 1.90 TO 2.20 LPA. - Only Immediate...


  • Greater Noida, India Core Minds Tech Solutions Full time

    Customer Care executive Experience - 0-4 Years Educational Qualification - Graduate Location - Greater Noida Key skills - Customer services, Customer support, Customer relationship management, CCE, Salary - 15000 **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Provident...


  • Noida, India Vighnaharta Screening Pvt. Ltd. Full time

    We are hiring for the CC Executive Argent Hiring - immediately Joiner Role: Customer care Executive Salary : 10k-14k Day Shift Qualification : 12th pass Contact No: 9355442739 ( Hr Pallavi ) **Job Types**: Full-time, Fresher **Salary**: ₹10,000.00 - ₹14,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay...