Customer Care Executive
3 weeks ago
Job Title: Customer Care Executive
Location: noida sec-9
**Responsibilities**:
- Provide accurate information about products and services to customers.
- Identify and resolve customer issues and complaints promptly.
- Keep accurate records of customer interactions and transactions.
- Maintain a positive, empathetic, and professional attitude towards customers.
- Follow up with customers to ensure their satisfaction and loyalty.
- Collaborate with other departments to ensure customer needs are met.
**Requirements**:
- High school diploma or equivalent.
- Proven experience as a customer care executive or a similar role.
- Excellent communication and problem-solving skills.
- Ability to work under pressure and handle difficult customers.
- Good computer skills and familiarity with CRM systems.
- Good time-management skills.
- Willingness to work flexible hours.
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Speak with the employer**
+91 7065482647
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