Customer Care Executive
2 weeks ago
**Customer Care Executive: B2C**
Calling & Receiving calls from customers
Understand customer’s case problem and accordingly register the case
Arrange relevant information, documentations from the customer
Coordinate with Experts on case solution
Get the case registered
Update backend with case and lead information
Take ownership of the entire case lifecycle
Follow up and coordinate with team members to know the case status
Communicate with the customers on the case status and other aspects.
Achieve target no of registrations every month.
**Salary**: From ₹25,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Morning shift
Ability to commute/relocate:
- Sector 3, Noida - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 2 years (preferred)
- tele sales: 2 years (preferred)
- total work: 2 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Expected Start Date: 06/02/2023
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