Director of Banquets

3 weeks ago

Mumbai, India Marriott Hotels Resorts Full time

JOB SUMMARY

Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Banquet Operations

• Projects supply needs for the department, china, glass, silver, buffet presentations, props).

• Applies knowledge of all laws, as they relate to an event.

• Uses banquet beverage “Use” records to control liquor costs and manage the banquet beverage perpetual inventory.

• Ensures accurate customer billing for banquet events.

• Ensures coordination and execution throughout the event.

• Attends pre-conference meetings to ensure specifications of the group event are well executed.

• Ensures function space and corresponding heart of the house areas are cleaned and maintained.

• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.

Leading Banquet Team

• Attends and participates in all pertinent meetings.

• Leads shifts and actively participates in the servicing of events.

• Leads discussions to review scheduled events and proactively avoid service challenges and failures.

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Managing Profitability

• Assists team in developing lasting relationships with groups to retain business and increase growth.

• Manages department controllable expenses to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Anticipates guests' needs and responds promptly.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Handles guest problems and complaints.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Empowers employees to provide excellent customer service.

• Strives to improve service performance.

Conducting Human Resources Activities

• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

• Interviews and hires employees with the appropriate skills to meet the business needs of the operation.

• Ensures property policies are administered fairly and consistently.

• Monitors and manages the payroll function.

• Schedules banquet service staff to forecast and service standards, while maximizing profits.

• Ensures employees are treated fairly and equitably.

• Effectively schedules to business demands and for tracking of employee time and attendance.

• Celebrates successes and publicly recognizes the contributions of team members.

• Strives to improve employee retention.

• Ensures employees receive on-going training to understand guest expectations.

• Sets goals and delegates tasks to improve departmental performance.

• Provides additional training to employees of other departments when additional assistance is needed for larger functions.

  • Director of Banquets

    2 weeks ago

    mumbai, India Marriott Hotels Resorts Full time

    JOB SUMMARY Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise...

  • Director of Services

    3 weeks ago

    Mumbai, India Hyatt Corporation Full time

    Director of Services - The Showroom (F&B Service) Grand Hyatt Grand Hyatt Mumbai IN - MH - MumbaiBanquetsDepartment Head/ManagerFull-timeReq ID: MUM001575Local Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and...

  • Director of Sales

    2 months ago

    mumbai, India Paradise Placement Consultancy Full time

    Job Description: Scope and General Purpose of Job: The Director of Sales oversees day to day salesefforts of Senior Sales Managers, Sales Managers, Sales Executives, with specificresponsibilities for directing sales, training, and implementing action plans set forthin the marketing plan under the general guidance and supervision of the...

  • Director of Events

    3 weeks ago

    Mumbai, India FAIRMONT Full time

    Job DescriptionSummary of Responsibilities:Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include, but are not limited to, the following:Consistently offer professional, engaging and proactive guest service while supporting fellow colleagues.To manage and effectively run the Catering & Conference Services...

  • Director of Events

    3 weeks ago

    mumbai, India FAIRMONT Full time

    Job DescriptionSummary of Responsibilities: Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include, but are not limited to, the following: Consistently offer professional, engaging and proactive guest service while supporting fellow colleagues. To manage and effectively run the Catering & Conference Services...

  • Director of Events

    1 month ago

    Mumbai City, India Accor Full time

    Company Description Job Description Summary of Responsibilities: Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include, but are not limited to, the following: Consistently offer professional, engaging and proactive guest service while supporting fellow colleagues. To manage and effectively run the...

  • Director of Events

    1 month ago

    mumbai city, India Accor Full time

    Company DescriptionJob Description Summary of Responsibilities: Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include, but are not limited to, the following: Consistently offer professional, engaging and proactive guest service while supporting fellow colleagues. To manage and effectively run the...

  • Director of Sales(Hospitality and Wellness Industry)-Mumbai(Nariman Point)

    5 days ago

    mumbai, India Paradise Placement Consultancy Full time

    Job Description: We are having an urgent opening for the position of Director of Sales  for a reputed company in the  Hospitality and Wellnes s industry. Job Location-  Mumbai(Marine Lines)  Job Description: Responsible for the promotion and sales of all products of wellness . Lead the team to achieve sales targets...

  • Event Steward

    1 month ago

    Mumbai, India Hotel Jewel Of Chembur Full time

    They are responsible for **greeting guests, helping them find their seats, and serving food and drinks throughout the event**. A Banquet Server is also responsible for assisting with planning events, preparing and cleaning up the event, serving guests, and responding to questions, complaints and special requests. **Salary**: ₹11,000.00 - ₹14,000.00 per...

  • Director Of Sales @ IMV, IT

    3 weeks ago

    Mumbai, India Accor Full time

    Company Description To supervise and contribute in the functions of Sales within the Sales Department in all 3 hotels, ensuring that various activities of the hotel are properly and accurately recorded in accordance with Accor’s Policies & Procedures and local regulations. Conducting market research to identify selling possibilities and evaluate...

  • Director Of Sales @ IMV, IT

    2 weeks ago

    mumbai, India Accor Full time

    Company Description To supervise and contribute in the functions of Sales within the Sales Department in all 3 hotels, ensuring that various activities of the hotel are properly and accurately recorded in accordance with Accor’s Policies & Procedures and local regulations. Conducting market research to identify selling possibilities and evaluate customer...

  • Director Of Sales @ IMV, IT

    2 weeks ago

    mumbai, India AccorHotel Full time

    Job DescriptionTo supervise and contribute in the functions of Sales within the  Sales Department in all 3 hotels, ensuring that various activities of the hotel are properly and accurately recorded in accordance with Accor’s Policies & Procedures and local regulations. Conducting market research to identify selling possibilities and evaluate customer...

  • Director Of Sales @ IMV, IT

    4 weeks ago

    Mumbai, India AccorHotel Full time

    Job DescriptionTo supervise and contribute in the functions of Sales within the  Sales Department in all 3 hotels, ensuring that various activities of the hotel are properly and accurately recorded in accordance with Accor’s Policies & Procedures and local regulations.Conducting market research to identify selling possibilities and evaluate customer...

  • Director of Corporate Banking

    1 week ago

    mumbai, India Bank of Maldives Plc Full time

    Bank of Maldives is the leading financial institution in Maldives. We are a full-service bank engaging across theplete spectrum of personal, business and corporate financial services. We are privileged to touch the lives of almost every citizen and business in Maldives through our extensive network of branches, agents, relationship managers and online...

  • Quality Auditor

    4 weeks ago

    Mumbai, India Ramee Group of Hotels Full time

    Conduct an Audit for all the properties. 1. Checking in rooms As well as public area audit. 2. F & B audit ( Restaurant & Banquet ) 3. Kitchen audit as well as checking fire licence & NOC, etc 4. Checking linen inventory 5. Compliance Audit ( A& D Register, Hard Copies of Guest ID proof, C-form & CCTV back up, Cash audit 6. Stock inventory.(...

  • Chef de Cuisine

    4 days ago

    Mumbai, Maharashtra, India Cruise Ship Services Full time

    Position: Chef de Cuisine Location**:Shipboard (Cruise ship)** **Should be willing to relocate to any countries.** **KEY RESPONSIBILITIES** The Chef de Cuisine is responsible for providing overall leadership in the ship’s Galley Operations and ensures that galley areas are operating in accordance with Company Operating Standards. - The Chef de Cuisine...

  • Sous Chef

    4 days ago

    Mumbai, Maharashtra, India Cruise Ship Services Full time

    Position: Sous Chef Location**:Shipboard (Cruise ship)** **Should be willing to relocate to any countries.** **KEY RESPONSIBILITIES** - The Sous Chef is responsible for providing overall leadership in the ship’s Hot and Cold Galley Operations and ensures that galley areas are operating in accordance with Company Operating Standards. - The Sous Chef...

  • Sales Coordinator

    1 month ago

    Navi Mumbai, India Vivanta, Navi Mumbai Full time

    Answer telephone and respond to caller inquiries in a pleasant manner. - Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.) - Responsible for coordinatinginternally with the sales & marketing team. - Generating reports, preparing...

  • Account Director

    4 weeks ago

    Mumbai, India Marks, part of SGS & Co Full time

    Who are we?Marks is a consumer experience agency that creates engaging moments across the entire brand spectrum – from brand design and packaging to content and consumer connections. Rooted in a deep understanding of human behavior, we are uniquely constructed to enable brands to win in an age of constant change.A super-charged experience powerhouse - 700...

  • Account Director

    1 week ago

    Mumbai, India Marks, part of SGS & Co Full time

    Who are we? Marks is a consumer experience agency that creates engaging moments across the entire brand spectrum – from brand design and packaging to content and consumer connections. Rooted in a deep understanding of human behavior, we are uniquely constructed to enable brands to win in an age of constant change. A super-charged experience powerhouse -...