CTO Business Relationship Manager

2 months ago

Bengaluru, India WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking a CTO Business Relationship Management Individual Contributor with deep knowledge and experience in Infrastructure Engineering to support Technology and Business.

In this role, you will:
  • Own the strategic relationship between CTO and Business CIOs group (WIMT, CT, CCIBT, DTI, EFT, TCOO, CS) .
  • Develop deep domain knowledge of CTO and CIO organizational functions and processes.
  • Build cross-functional relationships for the convergence of value.
  • Establish value management as a strategic technology partner.
  • Educate partners on CTO products consumptions, new products, and strategic solutions that aligns to CIO business goals.
  • Partner with individuals, teams, and process to drive value and meaningful results.
  • Navigate CTO teams to influence and negotiate delivery to meet CIO requirements.
  • Partner with leaders to identify opportunities to evaluate, prioritize, and shape initiatives for strategic value.
  • Focus on value over solutions. Emphasize value when developing ideas, evaluating risk, and evolving needs.
  • Innovate using knowledge and awareness of CTO products and CIO business strategic direction.
  • Engage as a program major partner including evaluating development efforts and progress against strategic plans and value creation objectives.
  • Strategize with CTO product owners to develop future roadmaps and explore new opportunities, converging organization-wide strategic direction into one.
  • Align CTO initiatives to CIOs to deliver transparency on capacity management and release schedule.
  • Lead or participate in high level technical discussions spanning technology and business.
  • Understand complex infrastructure systems, design, and their dependencies.
  • Drive solutions to reduce friction.
  • Understand CTO products' offering to influence adoption and/or capability design.
  • Resolve troublesome trends as they develop.
  • Review and analyze high impact outages impacting your CIO and work with CTO functional teams to ensure the proper processes and procedures are in place to avoid problems in the future.
  • Recommend courses of action to maintain cost effectiveness and competitiveness.
  • Collaborate and influence all levels of professionals including managers.
Required Qualifications:
  • 6+ years of Infrastructure Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of experience championing organizational change, e.g., leading infrastructure initiatives, products, services or interactions.
  • Bachelor's degree or higher in System information Management or equivalent
Desired Qualifications:
  • Strategic thinking
  • Domain expertise in Infrastructure engineering and architecture
  • Innate ability to identify the root cause of issues or problems
  • Ability to creatively deliver something of value, rather than focusing simply on internal products
  • Ability to adapt to changing priorities and environments
  • Strong attention to details
  • Ability to work independently and collaboratively
Job Expectations:
  • Strong communication skills in writing, speaking, and presenting
  • Ability to Listen, build rapport, and develop credibility as a strategic partner
  • Master of relationship building and team collaboration
  • Skilled and experienced at conflict negotiation and problem solving
  • Ability to set expectations with partners and achieve alignment and agreement
  • Ability to breakdown silos both inside and outside an organization
  • Ability to shift opinions using influence over positional power
  • Experience dealing with difficult situations
  • Exude energy, focus, assertiveness, and diplomacy
  • Ability to share ownership and drive results as a team
  • Strong humility, listening, creativity, and negotiation skills
Posting End Date:
3 Oct 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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