Service Delivery Support
4 weeks ago
1. Contract review:
a) review of the data entered in Ariba against the signed contracts with our client’s suppliers.
b) internal and external system data entry and administration (e.g. 3rd party supplier contract database)
c) ad-hoc, ‘on demand’ and project-based analysis, research, insight provision, logistical and other support for our client’s sales, business development, support procurement, sourcing and category management teams and executives. Examples include supplier background checking/profiling, procurement market research, internal and external documentation preparation and revision, e.g. client proposals and process manuals.
2. Ensuring functional KPIs, SLAs, OLAs and other performance objectives are met
3. Supporting the Head of Enabling Services and the Service Delivery Support Team Lead to challenge onshore functions to ensure optimal use of Bucharest-based Service Delivery Support processes, systems and capabilities
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Customer Service Executive
4 weeks ago
Mumbai, Maharashtra, India HOT DELIVERY BAGS Full timeJob Description: The role of the Associate Key Accounts Manager is as follows: - Support the sales in the team in managing the key accounts of Company, who are very large national and international food delivery brands. - Keep a close tab on the product, logistics (domestic and international) and services cost and ensure it matches internal metrics. -...
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Service Delivery Coordinator
7 days ago
Navi Mumbai, India Baker Hughes Full timeService Delivery Coordinator Do you love collaborating with teams to solve complex problems? Do you enjoy leading a team that provides a high-quality service for our customers? Join our Delivery Team We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and...
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Service Owner, Core Delivery
4 weeks ago
Mumbai, India Link Group Full time**Overview** - This is a leadership role within Business Technology Services (BTS) Technology Delivery function accountable for the development and testing capability to support Projects for a Core Domain. The Core service owner is accountable for understanding the business and technologies priorities, determining the workforce planning for the delivery and...
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People Service Delivery Advisor
4 weeks ago
Ghansoli, Navi Mumbai, Maharashtra, India Lloyd's Register Group Full time**Date**:18 Mar 2024 **Location**: Ghansoli, Navi Mumbai,, MH, IN, 400710 **Company**:Lloyds Register Job ID:39364 **People Service Delivery Advisor** **Lloyd’s Register** **Location: - **Mumbai, India **What we’re looking for** We are in search of a dedicated and experienced Onboarding and Benefits Administrator to join our HR department. In...
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Service delivery Manager
3 weeks ago
Mumbai, India VoyanceHR Full timeOverviewThe ServiceDelivery Manager plays a crucial role in ensuring the smoothdelivery of services to clients. They oversee the implementation ofservice projects manage client relationships and drive continuousimprovement in service delivery processes.KeyResponsibilitiesDevelop and maintainstrong client relationshipsImplement andmanage service delivery...
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IT Service Delivery Lead
2 weeks ago
Mumbai, India M&G Full timeThe IT Service Delivery Lead will proactively identify potential risks, lead efforts to mitigate them, manage vendor relationships, and ensure seamless collaboration between internal and external teams. This role involves overseeing the end-to-end IT service delivery process, managing a team of IT professionals, and maintaining a high level of customer...
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Technology Delivery Manager
4 weeks ago
Navi Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Technology Delivery Manager Function/ Department: Information Technology Job Purpose: Responsible for developing solutions based on functional specifications and technical design. Responsible for Unit/SIT and resolving bugs. Responsible for support on L2/L3 analysis production incident. Roles & Responsibilities: Good...
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People Service Delivery Advisor
4 weeks ago
Ghansoli, Navi Mumbai,, India Lloyds Register Full timeJob ID:39364 People Service Delivery Advisor Lloyd’s Register Location: - Mumbai, India What we’re looking for We are in search of a dedicated and experienced Onboarding and Benefits Administrator to join our HR department. In this position, you will oversee the...
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Service Delivery Manager
17 hours ago
Mumbai, India Hitachi Vantara India Pvt. Ltd Full timeJob Description :The Service Delivery Manager is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include 24x7 IT operation support using an ITIL framework, strategic planning, architecture design and implementation, customer meetings, project and program management,...
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Service Delivery Manager
15 hours ago
Mumbai, Maharashtra, India Hitachi Vantara India Pvt. Ltd Full timeJob Description :The Service Delivery Manager is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include 24x7 IT operation support using an ITIL framework, strategic planning, architecture design and implementation, customer meetings, project and program management,...
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Service Delivery Manager
6 hours ago
Mumbai, India Hitachi Vantara India Pvt. Ltd Full timeJob Description : The Service Delivery Manager is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include 24x7 IT operation support using an ITIL framework, strategic planning, architecture design and implementation, customer meetings, project and program management,...
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IT Service Delivery Specialist
2 weeks ago
Mumbai, Maharashtra, India Team Computers Pvt Ltd Full timeApply for IT Service Delivery Specialist, Career Progress Consultants in Mumbai ,Delhi ,Delhi/ NCR for 3 - 5 Year of Experience on
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IT Service Delivery Specialist
2 weeks ago
Mumbai, India Team Computers Pvt Ltd Full timeApply for IT Service Delivery Specialist, Career Progress Consultants in Mumbai ,Delhi ,Delhi/ NCR for 3 - 5 Year of Experience on TimesJobs.com.
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Manager- IT Service Delivery Lead
3 days ago
mumbai, India SUN PHARMA Full timeHi,We are having an opening for Manager- IT Service Delivery Lead at our Mumbai location.Position: Manager- IT Service Delivery LeadLocation: MumbaiCompany: Sun Pharmaceutical Industries Ltd.Job Summary :The IT Service Delivery Lead plays a crucial role in ensuring the effective and efficient delivery of IT services within the organization. This position...
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Manager- IT Service Delivery Lead
2 days ago
Mumbai, India SUN PHARMA Full timeHi,We are having an opening for Manager- IT Service Delivery Lead at our Mumbai location.Position: Manager- IT Service Delivery Lead Location: MumbaiCompany: Sun Pharmaceutical Industries Ltd. Job Summary : The IT Service Delivery Lead plays a crucial role in ensuring the effective and efficient delivery of IT services within the organization. This position...
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Manager- IT Service Delivery Lead
3 days ago
Mumbai, India SUN PHARMA Full timeHi,We are having an opening for Manager- IT Service Delivery Lead at our Mumbai location.Position: Manager- IT Service Delivery Lead Location: MumbaiCompany: Sun Pharmaceutical Industries Ltd. Job Summary : The IT Service Delivery Lead plays a crucial role in ensuring the effective and efficient delivery of IT services within the organization. This position...
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Manager- IT Service Delivery Lead
3 days ago
Mumbai, India SUN PHARMA Full timeHi, We are having an opening for Manager- IT Service Delivery Lead at our Mumbai location. Position: Manager- IT Service Delivery Lead Location: Mumbai Company: Sun Pharmaceutical Industries Ltd. Job Summary : The IT Service Delivery Lead plays a crucial role in ensuring the effective and efficient delivery of IT services within the organization. This...
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SDM - Remote Support Services
2 weeks ago
Mumbai, India Lenovo Full timeDescription and Requirements Experience & Skills Education: A bachelor’s degree or equivalent is preferred. Experience: 10-12 years of working experience; 5-7 Years of customer services Excellent command over verbal & written English Language Experience with ticketing tools Skilled in Excel Persistent, detail-oriented, able to multitask Job...
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Executive Customer Support
2 weeks ago
Navi Mumbai, India Wisecor service pvt ltd Full time**Executive / Sr. Executive - Customer Support (EXIM)** **The Role**: **Responsibilities**: - Provide first-level, front-line communication to clients to meet customer service and administration requirements. Communicate in a proactive, prompt & professional manner. - Pursue continuous improvement opportunities. - Liaise with the sales team to understand...
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Associate - Service Delivery
4 weeks ago
Mumbai, India KEC International Ltd Full timePosition Summary: In this role the incumbent will need to act as a representative of Service Delivery taking care of HR Operations along with Digital data management. Being SME, the incumbent is expected to possess following expertise/ knowledge. Key Activities & Responsibilities: a) SuccessFactors: • Employee Central Administration which...