Sales Co-ordinator

2 weeks ago

Udaipur, India AccorHotel Full time
Job Description

Primary Responsibilities

  • Maintain complete knowledge of all hotel features/services, menus, entertainment options, unique activities and events venues.
  • Promote positive relations with partners, guests, suppliers and employees.
  • Accommodate all guests and partners requests expediently and courteously, handle guest complaints promptly and to their satisfaction.
  • Identify and target potential accounts to promote and sell our hotel, develop professional relationships with key players to build business.
  • Conduct presentations, site inspections, and negotiations to secure new business and build strong, long term relationships with key partners.
  • Fully responsible of accounts under his/her management, including contracting, updating profile, monitoring production and renewing contracts.
  • Promote and sell our event spaces for weddings, meetings, incentives and other special occasions.
  • Collaborate with the events team to ensure seamless execution and exceptional guest experiences.
  • Prepare and follow up of quotes and groups proposals, converting leads into sales opportunities.
  • Maintain accurate records of sales activities, client interactions, and booking details.
  • Prepare regular reports and forecasts on sales performance and market opportunities.
  • Stay informed about market trends, competitor activities, and industry developments, providing insights and recommendations based on market research to refine sales approaches and enhance our competitive edge.
  • Maintain good relationships with counterparts at competing hotels; promote all Raffles Hotels whenever possible.
  • Attend hotel client events and overseas events (tradeshow, corporate events) as necessary to engage with potential clients, for networking and building strategic partnerships.

Qualifications

Profile

Knowledge and Experience

  • Diploma in Tourism / Hospitality Management / Events Management
  • Minimum 1 year of experience in a similar capacity
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint

Competencies

  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work effectively and contribute in a team
  • Self-motivated and energetic
  • Must be well-presented and professionally groomed at all time


Additional Information

Benefits

  • An opportunity to be with world’s preferred hospitality company
  • Captivating and rewarding experience working alongside passionate professionals
  • Range of exclusive Heartist Benefits
  • Develop your talent through learning programs by Academy Accor.

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