Analyst, Client Delivery
4 weeks ago
Role Responsibilities
Strategy
Implement delivery of MO change projects and improvement/ remediation programs. Identify process improvement opportunities and work closely with management to implement the changeBusiness
Implement delivery of MO change projects and improvement / remediation programs. Identify process improvement opportunities and work closely with management to implement the change.Performance Delivery
Core contributor to ‘Speed to Market’ New-To-Bank Client Onboarding, CDD Renewals and Static Management delivery and process with the aim to improve ‘time to revenue’ and client service experience.
Troubleshoot difficult cases with the relevant stakeholders. Proactively identify potential issues / concerns and escalate to management for attention / support. Contribute to the teams’ BAU productivity at the highest standards. Work in partnership with Associates to implement the Global MO model between the countries, regions and hubs, ensure uniform approach towards implementation of Global MO Model and adherence to DOIs and process notes.People and Talent
Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Employ, engage and retain high quality people, with succession planning for critical roles. Responsibility to review team structure / capacity plans. Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.Risk Management
Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures.
Governance
Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.Regulatory and Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment]. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.Key Stakeholders
RM, Legal, Compliance, Credit, FM, LDUOur Ideal Candidate
Post graduate with 4 to 5 years of experienceRole Specific Technical Competencies
Basic knowledge on Banking Operations
-
Analyst, Client Delivery
4 weeks ago
mumbai, India Standard Chartered Bank Full timeRole Responsibilities Strategy Implement delivery of MO change projects and improvement/ remediation programs. Identify process improvement opportunities and work closely with management to implement the change Business Implement delivery of MO change projects and improvement / remediation programs. Identify process improvement...
-
Analyst, Client Delivery
3 days ago
mumbai, India Standard Chartered Bank Full timeRole Responsibilities Strategy Targeted Improvements Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients Ensure uniform approach towards implementation of Global IMO Model and adherence...
-
Client Consulting Analyst
5 days ago
mumbai, India VISA Full timeJob Description And Responsibilities We are looking for an individual to join us as a Digital Analyst in Visa Consulting and Analytics team based in India. This individual will execute advisory projects for digital payments across India and South Asia (India, Maldives, SriLanka, Bangladesh) Working with the Digital Consulting Lead, and the country...
-
Spl'st, Client Delivery
1 month ago
Mumbai, India Standard Chartered Full time**Job***: Operations **Primary Location***: Asia-India-Mumbai **Schedule***: Full-time **Employee Status***: Permanent **Posting Date***: 26/Apr/2023, 10:08:39 PM **Unposting Date***: Ongoing **Strategy** **_Targeted Improvements_** - Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to...
-
Client Delivery Support Specialist
4 weeks ago
mumbai, India Auditorsdesk Full timeJobDescription: Client Delivery SupportSpecialist Aboutus: Auditorsdesk is acloudbased eauditing software to assist audit firms and audit teamsconduct more efficient endtoend audits by using audit automation.AuditorsDesk solves the audit risk& compliance issues faced by auditors. It creates a digitalworkspace that helps firms to produce paperless...
-
Client Delivery Support Specialist
2 months ago
Mumbai, India Auditorsdesk Full timeJobDescription: Client Delivery SupportSpecialistAboutus: Auditorsdesk is acloudbased eauditing software to assist audit firms and audit teamsconduct more efficient endtoend audits by using audit automation.AuditorsDesk solves the audit risk& compliance issues faced by auditors. It creates a digitalworkspace that helps firms to produce paperless audits....
-
Spl'st, Client Delivery
2 months ago
mumbai, India Standard Chartered Bank Full timeRole Responsibilities Strategy Implement delivery of MO change projects and improvement/ remediation programs. Identify process improvement opportunities and work closely with management to implement the change Business Implement delivery of MO change projects and improvement/ remediation programs. Identify process improvement...
-
Client Service Analyst
1 week ago
Mumbai, India JPMorgan Chase & Co. Full timeCIB Payments Global Client Support – Client Service Analyst Key Objective of the job: Global Client Support (GCS) services clients and acts as a liaison with internal operational groups to ensure client transactional inquiries are serviced timely and seamlessly. The team is comprised of client-centric analysts who have received specialized training...
-
Business Analyst
1 month ago
Mumbai, Maharashtra, India A client of freshersworld Full timeWorked as a business analyst/consultant supporting solutions around new age technology areasIntelligent Automation, Machine Learning while supporting banking customersMember of the execution team engaged in digital initiatives for banking clients covering areas such as experience transformation, core modernization, technology & process simplification, BPM &...
-
Spl'st, Client Delivery
4 weeks ago
Mumbai, Maharashtra, India Standard Chartered Full time**Job**: Operations **Primary Location**: Asia-India-Mumbai **Schedule**: Full-time **Employee Status**: Permanent **Posting Date**: 04/Apr/2024, 11:27:08 AM **Unposting Date**: Ongoing **Role Responsibilities** Strategy - Implement delivery of MO change projects and improvement/ remediation programs. - Identify process improvement opportunities and...
-
Client Onboard Analyst 2
5 days ago
mumbai, India Citi Full timeThe Client Onboard Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...
-
Client Onboard Analyst 2
5 days ago
Mumbai, India Citi Full timeThe Client Onboard Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...
-
Manager, Managed Services Client Delivery
5 days ago
mumbai, India NTT Full timeJOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...
-
Manager, Managed Services Client Delivery
4 days ago
mumbai, India NTT DATA Full timeJob Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...
-
Manager, Managed Services Client Delivery
3 days ago
Mumbai, Maharashtra, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
-
Manager, Managed Services Client Delivery
5 days ago
Mumbai, India NTT DATA Full timeJob Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...
-
Manager, Managed Services Client Delivery
5 days ago
Mumbai, India NTT Full timeJOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...
-
Manager, Managed Services Client Delivery
2 weeks ago
Mumbai, Maharashtra, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
-
Manager, Managed Services Client Delivery
3 days ago
Mumbai, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...
-
Client Onboard Analyst 2
5 days ago
mumbai, India 23443 Citibank N.A. India - INR CCY Full timeThe Client Onboard Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...