Process Executive

1 month ago

Noida, India Cognizant Full time

Team Lead / Team Manager

Qualification :

Graduate (exclusion :

BE/BTech/MCA)

Responsibility :

Business / Customer :

- New Business process such as Policy creation, Documentation collection & Review, seeking regulatory approvals, Policy despatch, Reinstatements, Endorsements, Renewals, product conversions, underwriter support, Authorisations, Binding, quotes and Policy Issue, multiple levels of coding, Agency , broker and Vendor support such as Respond to queries, commision calculations & Pay out, contract renewals, Agent licensing,.

Policy owner services :

Change endorsements, cancellations, rconciliations, wire trasnfers, ACH handing, respond to queries via calls or email regarding any of the indicative trasactions listed above Claims management Claim registration through calls or emails related to First notice of loss, workers compensation, death claims, medical bill review, medical coding, disability claims, surveyor document review, trasncription, Investigation, Assignments, Fraud management, Legal documents, invoices, Appeals,, Tax compliance. Statutory and Legal reporting requirements.

Project / Process :

:

100% Process adherence to transaction processing timelines involving Moneyin, Moneyout, Enrollment processes to avoid back dated transactions and other measurable metrics. 100% adherence to the legal guidelines as per the business framework. Process predefined number of transactions as assigned. Meets internal process metrics related transaction processing involving MoneyIn, Moneyout, Enrollment, death, liquidation processing etc, (such as productivity, quality, Consistency Index ) as defined for the subprocesses. Adhere to audit compliance ( SAS 70, Statutory Audit) of all relevant processes as laid out in process documentation. Meet process SLAs / metrics – productivity and quality targets within the established timelines. Ensure process guidelines are followed and met as documented. Respond to data requests. Adhere to shift handover processes. Raise process related issues / concerns on time with process and team leads. Record data relating to production statistics, enduser related notes, etc as appropriate. Stay updated with the process knowledge / changes refer to knowledge updates/ repositories to effectively process transactions. Adhere to security practices set by organization. Provide updates and submit reports related to own area of work. Perform rework on policies which were not processed First Time Right. Capture predefined policies/amendments in the client system during a business day. Record the output in the system provided by Cognizant. Highlight process related issues / concerns proactively with TL/TMs. Refer to knowledge updates/ repositories to effectively process transactions.

For Voice Processes :

Answer calls from customers/end users based on agreed time frames. Transfer calls involving next level of service to the appropriate department as per the given guidelines. First time resolution of issues/queries.

People / Team :

:

Contribute to and participate in knowledge sharing sessions. Complete all mandatory certifications as per the requirement of the business. Align individual goals with team objectives (work cohesively with the team). Participate and contribute to organizational activities. Record own attendance and time sheet related data to ensure correct billing. Conduct refresher training. Collate team performance data for reporting purposes as and when requested by the Process and Team Lead. Completes all mandatory assessment/ certifications as applicable like Antimoney laundering training (AML).

Must Have Skills

Speaking English

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : May 07 2024

  • Process Executive

    2 months ago

    Noida, India Career Clinic Pvt. Ltd. Full time

    **Process Executive JD** To join our organization, we are looking for a trustworthy, well-organized Process Executive. The duties of the process executive include finding new business possibilities, drafting weekly progress reports, keeping up relationships with staff and external stakeholders, and promptly and pleasantly responding to any inquiries. You...

  • Process Executive

    2 months ago

    Noida, India Nano Science and Technology Consortium Full time

    Role: Process Executive - Industry Type: Process Management / Education / Professional Development - Department: Workshops and other Processes - Employment Type: Full-Time - Role Category: Process Execution / Operations - Education: Bachelor's degree or higher - Experience: 0-1 years of relevant experience - Key Skills: Organizational skills, attention to...

  • Process Executive

    2 months ago

    Noida, India Inventive Software Solutions Pvt. Ltd Full time

    **Job Overview** We are looking forward to hiring a detailed-oriented and experienced individual to join as a Process Executive. As a Process Executive, you will be responsible for recognizing innovative business opportunities. You will also be responsible for dealing with consumers and maintaing reports. Moreover, you should be able to resolve all the...

  • Process Executive

    2 months ago

    noida, India Inventive Software Solutions Private Limited Full time

    Job description We have an opening of 5 Process Executive in Noida Authority- Jal project at Noida having 0 years experience . Qualification B.Com,B.A.,INTERMEDIATE,B.TECH (ELECTRICAL) Key Skills

  • Process Executive

    2 months ago

    Noida, India Inventive Software Solutions Private Limited Full time

    Job description We have an opening of 5 Process Executive in Noida Authority- Jal project at Noida having 0 years experience . Qualification B.Com,B.A.,INTERMEDIATE,B.TECH (ELECTRICAL) Key Skills

  • Process Executive

    1 week ago

    Noida, India Inventive Software Solutions Private Limited Full time

    Job description We have an opening of 5 Process Executive in Noida Authority- Jal project at Noida having 0 years experience . Qualification B.Com,B.A.,INTERMEDIATE,B.TECH (ELECTRICAL) Key Skills

  • Customer Care Executive

    3 weeks ago

    Noida, India connector executive search& consultant Full time

    Required customer care executive in a leading BPO at Noida sector 16( walking distance from Metro station) Freshers ,10+2 or graduates,Male/ femaleDay shift9 hours ( office job)14,000 in hand if graduate 13,000 if 10+2 Only Hindi language(readable knowledge of English) Other benefits pf,esi etcOnly 2 rounds - This placement is free of cost Multiple...

  • Process Executive

    1 month ago

    Noida, India Nimbus BPO Full time

    Job Title: Process Executive Jo Description: IB/OB process, Good Communication Skill, Fresher or Experience both are eligible, Age-18-32 Job Location : E-89, Sector 63,Noida, 201301 Interview Location: E-89, Sector 63,Noida, 201301 Salary Range : 10K to 15K Reporting Person Contact : Yash Bisht ( 7503907365) **Job Types**: Full-time, Permanent,...

  • Process Executive

    3 days ago

    Noida, India Especia Associates LLP Full time

    **Location**: Gurgaon, Noida **Designation**: Process Executive **Experience**: 0-6 Months - **Job responsibility**: - Effectively manage a database of various types of claims. - Update and maintain claim files to ensure complete records. - Respond timely to internal and external inquiries for information relative to claims. - Review, prepare, create,...

  • Process Executive

    1 day ago

    Noida, India Inventive Seeds Private Ltd. Full time

    **Organization**:ISP Seeds **Job Opening**:Process Executive **Location**:Noida **Experience**: 0 (Freshers) **Education**: Agri Graduate/Post-Graduate **Mandatory skills**: Written and oral communication skills, Proficiency in MS-Office (Word, Excel, PowerPoint), Attention to details, Keen sense of Responsibility, Knowledge of Agriculture...

  • Process Executive

    1 week ago

    Noida, India Inventive Software Solutions Pvt. Ltd Full time

    Job description for Process Executives/Computer Operators: - 1. They are supposed to generate Bills and Challans from Billing Application. 2. They should be able to explain to customers regarding billed values, subsidies, payment modes etc. Other details are as under: - Minimum Qualification : 10+2 - Exp : Minimum 2 years as computer operator. Should be...

  • Chat Process Executive

    2 months ago

    Noida, India Digininja Private Limited Full time

    We are currently seeking a Chat Process Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Process Executive, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction through efficient and effective communication. **Key...

  • Chat Process Executive

    1 day ago

    Noida, India Digininja Private Limited Full time

    We are currently seeking a Chat Process Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Process Executive, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction through efficient and effective communication. **Key...

  • Voice Process Executive

    7 days ago

    Noida, India GLOINNT Full time

    **Role: International Voice Process Executive** **Experience: 1-2 Years** **Notice period: Immediate Joiners only** **Location: Noida, Sector 110** **Mode of Interview: Virtual** **Qualification: Any graduates** **Mode of Work: Work from Office/ Night Shift/Rotational Shift** **Job Description: - ** - 1-2 years’ Experience in international BPO,...

  • Chat Process Executive

    3 days ago

    Noida, India Digininja Private Limited Full time

    We are currently seeking a Chat Process Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries through, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...

  • Chat Process Executive

    1 week ago

    Noida, India Digininja Private Limited Full time

    We are currently seeking a Chat Process Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries through, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...

  • Chat Process Executive

    1 day ago

    Noida, India Digininja Private Limited Full time

    We are currently seeking a Chat Process Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries through, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...

  • Voice Process Executive

    7 days ago

    Noida, India GLOINNT Full time

    Role: International Voice Process Executive Experience: 1-2 Years Notice period: Immediate Joiners only Location: Noida, Sector 110 Mode of Interview: Virtual Qualification: Any graduates Mode of Work: Work from Office/ Night Shift/Rotational Shift **Job Description**: - Handle customer issues, escalation calls and coordinate with different...

  • Order Processing Executive

    8 hours ago

    Noida, India www.tibertaber.com Full time

    Tiber Taber, is a leading D2C kid wear brand. We are looking for an Order Processing Executive - Inventory and E-commerce to assist in our warehouse & order processes. **Roles and Responsibilities** - Production GRN of inventory in the warehouse. - Order processing on e-commerce channels. - Manual Order processing of B2B orders. - Supervise Order Picking,...

  • Sales & Marketing Executive

    4 days ago

    Noida, India FT PROCESS SYSTEMS Full time

    We require one person for marketing of industrial pump. Exp - fresher/ 1yr experience **Job Types**: Full-time, Fresher **Salary**: ₹8,000.00 - ₹10,000.00 per month **Education**: - Diploma (preferred) **Experience**: - Lead generation: 1 year (preferred) - total work: 1 year (preferred) - Marketing: 1 year (preferred) **Language**: - English...