Technical Analyst 4-Support
5 months ago
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Career Level - IC4
As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.
-
Senior Business Analyst
2 weeks ago
Thiruvananthapuram, Kerala, India Guidehouse Full timeJob Summary:Guidehouse is seeking a skilled Technical Product Analyst to join our team. As a Technical Product Analyst, you will play a critical role in analyzing requirements, developer experiences, performance metrics, and infrastructure trends to drive business growth and improvement.Key Responsibilities:Analyze complex technical systems and identify...
-
Technical Business Analyst Lead
3 days ago
Thiruvananthapuram, Kerala, India Guidehouse Full timeJob OverviewWe are seeking a highly skilled Technical Product Analyst to join our team at Guidehouse. The successful candidate will have a strong analytical mindset and excellent problem-solving skills, with the ability to work collaboratively with cross-functional teams.Key ResponsibilitiesAnalyze complex technical systems, identifying opportunities for...
-
Technical Product Specialist
2 weeks ago
Thiruvananthapuram, Kerala, India Guidehouse Full timeJob Overview:Guidehouse is seeking a skilled Technical Product Analyst to join our team. As a Technical Product Analyst, you will play a critical role in analyzing requirements, developer experiences, performance metrics, and infrastructure trends.Key Responsibilities:Analyze complex technical systems and identify areas for improvementCollaborate with...
-
Technical Support Specialist
1 week ago
Thiruvananthapuram, Kerala, India Guidehouse Full timeJob Summary:Guidehouse is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our global users. This role requires excellent communication skills, as you will be interacting with users from various locations. You will also be responsible for coordinating and...
-
RPA Business Analyst
2 months ago
Thiruvananthapuram, India UST Full timeWe are looking for a RPA Business Analyst to join our team. As an RPA Business Analyst, you will work closely with business stakeholders, process owners, and technical teams to analyze, define, and deliver RPA solutions that optimize business processes.Key Responsibilities1. Process Analysis & Assessment : - Work with stakeholders to identify and document...
-
RPA Business Analyst
2 months ago
thiruvananthapuram, India UST Full timeWe are looking for a RPA Business Analyst to join our team. As an RPA Business Analyst, you will work closely with business stakeholders, process owners, and technical teams to analyze, define, and deliver RPA solutions that optimize business processes.Key Responsibilities1. Process Analysis & Assessment : - Work with stakeholders to identify and document...
-
RPA Business Analyst
2 months ago
thiruvananthapuram, India UST Full timeWe are looking for a RPA Business Analyst to join our team. As an RPA Business Analyst, you will work closely with business stakeholders, process owners, and technical teams to analyze, define, and deliver RPA solutions that optimize business processes. Key Responsibilities 1. Process Analysis & Assessment : - Work with stakeholders to identify and document...
-
Technical Support Specialist
3 days ago
Thiruvananthapuram, Kerala, India Guidehouse Full timeJob Summary:Guidehouse seeks a skilled Technical Support Specialist to provide exceptional support to our global users. As a key member of our team, you will be responsible for resolving technical issues, managing vendor relationships, and maintaining a high level of customer satisfaction.Key Responsibilities:Respond to and resolve technical issues through...
-
Technical Product Analyst
4 months ago
Thiruvananthapuram, India Guidehouse Full timeJob Family:Advanced Business Analysis (India)Travel Required:NoneClearance Required:NoneWhat You Will Do: Analyze requirements, developer experiences, performance metrics, and infrastructure trendsAssist and facilitate Agile development processes and maintain clear, actionable JIRA workflowsWork closely with Technical Product Managers (TPMs) to define...
-
Technical Solutions Specialist
3 weeks ago
Thiruvananthapuram, Kerala, India Guidehouse Full timeJob Overview:Guidehouse is seeking a skilled Technical Analyst to join our team. As a Technical Analyst, you will be responsible for designing and configuring applications with integrations to third-party platforms.Key Responsibilities:Design and configure applications with integrations to third-party platformsDevelop low-code apps using Microsoft Power...
-
Technical Support Specialist
2 weeks ago
Thiruvananthapuram, Kerala, India Talent Corner Full timeKey ResponsibilitiesAs a Technical Support Engineer at Talent Corner, you will be responsible for providing exceptional customer service and technical support to our clients.Fluency in written and verbal English is essential for effective communication.Experience with JIRA, Zendesk, Monday, and Slack environments is required.Strong problem-solving skills and...
-
Business Analyst
2 weeks ago
Thiruvananthapuram, Kerala, India ASPIROM TECHNOLOGIES PRIVATE LIMITED Full timeJob Title: Business Analyst - Data InsightsJob Summary: We are seeking a highly motivated and self-driven Business Analyst to join our team at Aspirom Technologies Private Limited. The ideal candidate will have experience in a B2C/D2C product startup and a strong analytical mindset.Key Responsibilities:Analyze complex datasets to inform business strategies...
-
Technical Support Specialist
2 weeks ago
Thiruvananthapuram, Kerala, India Talent Corner Full timeKey ResponsibilitiesWe are seeking a skilled Technical Support Engineer to join our team at Talent Corner.Fluent written and verbal English communication skills are essential for this role.Experience with JIRA, Zendesk, Monday, and Slack environments is required.Strong problem-solving skills and a fast learning ability are necessary for success in this...
-
Market Surveillance Analyst
3 weeks ago
Thiruvananthapuram, Kerala, India Guidehouse Full timeJob Title: Market Surveillance AnalystGuidehouse is seeking a skilled Market Surveillance Analyst to join our team. As a Market Surveillance Analyst, you will play a critical role in monitoring market activities, ensuring compliance, and identifying any irregularities or unusual trading patterns.Key Responsibilities:Monitor trading activities and market data...
-
Technical Business Consultant
3 weeks ago
Thiruvananthapuram, Kerala, India ideaHelix Full timeJob DescriptionWe are seeking a skilled Technical Business Analyst to join our team at ideaHelix on a long-term contract basis. The ideal candidate will have strong technical expertise and excellent communication skills to effectively collaborate with engineers and delivery teams.Key ResponsibilitiesClearly describe technical work experience and...
-
Technical Product Support Specialist
4 days ago
Thiruvananthapuram, Kerala, India CareStack™ - Dental Practice Management Full timeCareStack US Dentistry Support SpecialistAre you passionate about delivering exceptional customer support in the healthcare technology sector? Do you have a knack for troubleshooting and resolving complex technical issues?We are seeking a highly skilled Technical Product Support Specialist to join our team at CareStack. As a key member of our support team,...
-
Technical Support Specialist
3 weeks ago
Thiruvananthapuram, Kerala, India Talent Corner Full timeKey ResponsibilitiesEffective communication skills, with fluency in written and verbal English.Experience with JIRA, Zendesk, Monday, and Slack platforms.Strong problem-solving skills and a fast learning ability.Excellent client relationship and customer handling skills, particularly with US clients.About the RoleTalent Corner seeks a skilled Technical...
-
Business Intelligence Analyst
6 days ago
Thiruvananthapuram, Kerala, India Relay Human Cloud India Full timeAbout Us:Relay Human Cloud is a dynamic company that helps top US-based companies expand internationally. Our operation spans the US, India, Honduras, Mexico, UK, and Canada. We focus on connecting companies with the best international talent, primarily in Accounting & Finance, Administration, Operations, Data Science, and Machine Learning.Job Title: Data...
-
Technical Support Specialist
3 weeks ago
Thiruvananthapuram, Kerala, India Talent Corner Full timeKey ResponsibilitiesWe are seeking a skilled Technical Support Engineer to join our team at Talent Corner.Key Skills and QualificationsFluent written and verbal communication skills in English.Experience with JIRA, Zendesk, Monday, and Slack platforms.Strong problem-solving skills and ability to learn quickly.Excellent client relationship and customer...
-
Business Systems Analyst
1 week ago
Thiruvananthapuram, Kerala, India Universal Marine Medical Full timeBusiness Analyst Job DescriptionUniversal Marine Medical seeks a skilled Business Analyst to bridge the gap between our IT capabilities and business objectives.Job SummaryThe Business Analyst will play a critical role in working closely with stakeholders to understand their business needs, translating them into technical requirements, and ensuring that our...