Customer Success Associates

1 month ago


Gurugram, India Snaphunt Full time

The Offer

  • Join a market leader within IT Services
  • A role that offers a breadth of learning opportunities
  • Attractive Salary & Benefits

The Job

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

The Profile

  • Excellent comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors to effectively liaise with the stakeholders of the region
  • Graduate from any field
  • Versant 6 Certified
  • Fresher and Experienced both can apply

The Employer

Our client specializes in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage.



  • Gurugram, India Infosec Ventures Full time

    Sr. Associate / Associate - Customer SuccessWho are we looking for?Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting edge technology, performing analyses, updating business rules, presenting results...


  • Gurugram, India Infosec Ventures Full time

    Sr. Associate / Associate - Customer Success Who are we looking for? Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting edge technology, performing analyses, updating business rules, presenting...


  • Gurugram, India Infosec Ventures Full time

    Sr. Associate / Associate - Customer SuccessWho are we looking for?Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting edge technology, performing analyses, updating business rules, presenting results...


  • Gurugram, Haryana, India Infosec Ventures Full time

    **Sr. Associate / Associate - Customer Success** **Who are we looking for?** and generating focused insights. **Experience**: **Min. 1-3 Years of work experience as Associate Customer Success** **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in...


  • Gurugram, India MongoDB Full time

    This role is on our Customer Onboarding team which lives in the Product Led Customer Success Organisation. Our mission is to deliver a world class onboarding experience by encouraging best practices, accelerating time to value and ensuring an optimal start for new customers. In this role, the Onboarding Success Manager will proactively monitor customers...


  • gurugram, India MongoDB Full time

    This role is on our Customer Onboarding team which lives in the Product Led Customer Success Organisation. Our mission is to deliver a world class onboarding experience by encouraging best practices, accelerating time to value and ensuring an optimal start for new customers.In this role, the Onboarding Success Manager will proactively monitor customers going...


  • gurugram, India Snaphunt Full time

    The Offer Work in a company with a solid track record of performance Work alongside & learn from best in class talent Flexible working options The Job You will be responsible for : Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge. Partnering with the...


  • Gurugram, India Snaphunt Full time

    The OfferWork in a company with a solid track record of performanceWork alongside & learn from best in class talentFlexible working optionsThe Job You will be responsible for : Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.Partnering with the sales team...


  • gurugram, India VCOSMOS Full time

    Welcome to VCosmos! We specialize in managing customer experience support, contact center management and back-office services for Global & Indian companies across diverse industries and various geographies. Our goal is to deliver value-driven business process outsourcing solutions that minimise friction points for end customers, giving our clients a...


  • Gurugram, India VCOSMOS Full time

    Welcome to VCosmos! We specialize in managing customer experience support, contact center management and back-office services for Global & Indian companies across diverse industries and various geographies. Our goal is to deliver value-driven business process outsourcing solutions that minimise friction points for end customers, giving our clients a...


  • Gurugram, India Zyvka Full time

    Exp14yearsIndustryRecruitment/ StaffingBudget5LPALocationGurgaonOverview:TheCustomer Success Manager plays a crucial role in ensuring thesatisfaction and retention of our Partners. They are responsiblefor building strong relationships with Vendors understanding theirneeds and maximizing the value they derive from ourservices.KeyResponsibilities:Develop...


  • Gurugram, India Vcosmos Full time

    "Welcome to VCosmos! We specialize in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage. With our...


  • gurugram, India Vcosmos Full time

    "Welcome to VCosmos! We specialize in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage. With our...


  • gurugram, India Snaphunt Full time

    The Offer Join a market leader within IT Services A role that offers a breadth of learning opportunities Attractive Salary & Benefits The Job You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams...


  • Gurugram, India Hopcharge Full time

    Job descriptionJob Title:- Customer Success ExecutiveExperience:- 1yearsLocation:- Gurgaon, HaryanaKey Skills:- 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have with a...


  • Gurugram, India Hopcharge Full time

    Job descriptionJob Title:- Customer Success ExecutiveExperience:- 1yearsLocation:- Gurgaon, HaryanaKey Skills:- 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have with a...


  • gurugram, India Hopcharge Full time

    Job description Job Title :- Customer Success Executive Experience :- 1years Location :- Gurgaon, Haryana Key Skills :- 1) Customer Experience Executive. 2) B2C 3) Customer Retention. 4) Customer Success. 5) Renewals. The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have...


  • gurugram, India Michael Page Full time

    Opportunity to work with one of the fastest growing Series B SaaS Organization High Growth Culture and Meritocratic Organization About Our Client Our Client is a Gurgaon, Bengaluru and San Francisco-based startup that is bringing the power of alternative data to the world of investing. Job Description Work with the leadership team to...


  • Gurugram, India Intract Full time

    Company DescriptionAt Intract, founded by visionary IIT Delhi alumni and backed by top-tier global VCs, we're redefining the user acquisition landscape for all digital companies, through our innovative B2B2C approach which serves 1,000,000+ users.Role DescriptionThis is a full-time on-site role for a Customer Success Associate located in Gurugram. We...


  • Gurugram, India CREDITNAMA NVM FINSERV PRIVATE LIMITED Full time

    This is an in-person full-time role in Gurugram. This role is not virtual, online, freelance, or part-time.Location: Gurugram, HR Creditnama is a digital lending company dedicated to real-time distribution of property loans – Home Loans, Loan Against Property, and Commercial Property Loans – to individuals and SMEs. Our team and mentors, comprised of...