Customer Success Associate

2 weeks ago


Gurugram Haryana, India Infosec Ventures Full time

**Sr. Associate / Associate - Customer Success**

**Who are we looking for?**

and generating focused insights.

**Experience**:
**Min. 1-3 Years of work experience as Associate Customer Success**

**Requirements**:

- Past experience in working with Advanced Excel and in making powerful presentations will be a plus.
- Any bachelor's or master's degree in engineering, Operations Management/Research, MIS, Management Science, Applied Mathematics, Statistics or Econometrics will be entertained.

**Roles**:

- Understand client business issues, operating business rules, data and standard operating procedures
- Incorporate process changes in response to evolving business needs
- Operate business processes for clients on a periodic basis, to include: configuring business rules, synthesizing data and performing quality checks
- Develop a strong understanding of processes, data, tools & technology to effectively articulate and discuss project updates/next steps with clients.
- Understand, analyze and provide descriptive answers to client queries resulting from deliverables or business questions.
- Assist in making Quantitative and Qualitative Research Reports, both for internal and external purposes.

**What You expect from us**:

- Competitive salary
- Technical coaching to ensure continuous professional growth
- Awards & recognition for your hard work

Pay: From ₹345,342.86 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your current in hand monthly salary?
- What is your notice period?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer Success: 2 years (required)
- SaaS: 2 years (preferred)
- Microsoft Excel: 2 years (required)

**Language**:

- English (required)

**Location**:

- Gurgaon, Haryana (preferred)

Work Location: In person



  • Gurugram, India Infosec Ventures Full time

    Sr. Associate / Associate - Customer SuccessWho are we looking for?Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting edge technology, performing analyses, updating business rules, presenting results...


  • Gurugram, India Infosec Ventures Full time

    Sr. Associate / Associate - Customer SuccessWho are we looking for?Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting edge technology, performing analyses, updating business rules, presenting results...


  • Gurugram, India Infosec Ventures Full time

    Sr. Associate / Associate - Customer Success Who are we looking for? Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting edge technology, performing analyses, updating business rules, presenting...


  • Gurugram, Haryana, India ZYLA Health Full time

    Zyla Health is India’s **highest-rated personalized care management platform** focused on improving **health outcomes**. Zyla enables care at scale for insurers and employers through its **human-assisted AI** on the **24*7 conversational Zyla app (**consistently **rated** **4.7+)**. Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC...


  • Gurugram, Haryana, India Gerson Lehrman Group Full time

    Member Success Associates are responsible for delivering **exceptional customer support** for and managing relationships with GLG’s Network Members, which include former C-suite executives, academics, scientists, policy specialists, former public sector leaders and other top professionals. This is a fast-paced customer service position in which Associates...


  • Gurgaon District, Haryana, India SPZ Solutions Pvt. Ltd Full time

    !! Urgent Hiring !! Hiring !! Hiring !! Hiring !! **Freshers** and Experienced both are considered. Job Title : Customer Success Associate (Flipkart) Should have minimum 6 months experience in BPO,Freshers also considered. **Should be proficient in spoken and written English **& Hindi Location : Work from office (Gurgaon Location) Salary : Between...


  • gurugram, India MongoDB Full time

    This role is on our Customer Onboarding team which lives in the Product Led Customer Success Organisation. Our mission is to deliver a world class onboarding experience by encouraging best practices, accelerating time to value and ensuring an optimal start for new customers.In this role, the Onboarding Success Manager will proactively monitor customers going...


  • Gurugram, Haryana, India Campus 365 Edunet Pvt. Ltd. Full time

    **Travel Requirements**: Open to travel **Location**: Gurgaon, Udyog Vihar **Salary Budget**: 1.5 - 3.5 LPA **About Campus 365**: Campus 365 is a fast-growing EdTech company. Our world-class student administration and school management platform have transformed the way education institutions manage learning, administration and gain valuable insights that...


  • gurugram, India Snaphunt Full time

    The Offer Work in a company with a solid track record of performance Work alongside & learn from best in class talent Flexible working options The Job You will be responsible for : Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge. Partnering with the...


  • Gurugram, India Snaphunt Full time

    The OfferWork in a company with a solid track record of performanceWork alongside & learn from best in class talentFlexible working optionsThe Job You will be responsible for : Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.Partnering with the sales team...


  • Gurugram, India GLG Full time

    GLG is seeking candidates for a Member Solutions (Associate/Sr Associate) position in Gurgaon. Member Solutions Associates are responsible for delivering exceptional customer support for and managing relationships with GLG’s Network Members, which include former C-suite executives, academics, scientists, policy specialists, former public sector...


  • Gurugram, India GLG Full time

    GLG is seeking candidates for a Member Solutions (Associate/Sr Associate) position in Gurgaon. Member Solutions Associates are responsible for delivering exceptional customer support for and managing relationships with GLG’s Network Members, which include former C-suite executives, academics, scientists, policy specialists, former public sector...


  • gurugram, India GLG Full time

    GLG is seeking candidates for a Member Solutions (Associate/Sr Associate) position in Gurgaon. Member Solutions Associates are responsible for delivering exceptional customer support for and managing relationships with GLG’s Network Members, which include former C-suite executives, academics, scientists, policy specialists, former public sector...


  • gurugram, India VCOSMOS Full time

    Welcome to VCosmos! We specialize in managing customer experience support, contact center management and back-office services for Global & Indian companies across diverse industries and various geographies. Our goal is to deliver value-driven business process outsourcing solutions that minimise friction points for end customers, giving our clients a...


  • Gurugram, India VCOSMOS Full time

    Welcome to VCosmos! We specialize in managing customer experience support, contact center management and back-office services for Global & Indian companies across diverse industries and various geographies. Our goal is to deliver value-driven business process outsourcing solutions that minimise friction points for end customers, giving our clients a...


  • Gurugram, Haryana, India ONIQ SERVICES PRIVATE LIMITED Full time

    Hiring for Customer support associate Location - Gurugram Haryana Salary - 26000 to 30000 Roles and Responsibilities - Associate need to handle calls or chat from customer and have to resolve the queries and complaints of customer. Min Qualification - Graduate **Salary**: ₹22,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance -...


  • Gurugram, Haryana, India Drimlite Full time

    **Job Description: Customer Service Associate (CSA)** **Location**: Gurgaon, Haryana **Position Overview**: We are seeking Customer Service Associates (CSAs) to join our team in Gurgaon. CSAs play a pivotal role in engaging with customers, generating footfall, and facilitating lead generation activities. **Responsibilities**: - Engage with customers in...


  • Gurugram, Haryana, India Kareer Hubb Full time

    Customer Support Associate Kannada / Marathi Language upto 4 LPA **Call Ankush : 9650005226** **Job Types**: Full-time, Fresher Pay: ₹17,000.00 - ₹25,000.00 per month **Benefits**: - Leave encashment - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Yearly bonus **Education**: - Higher Secondary(12th Pass)...


  • gurugram, India Vcosmos Full time

    "Welcome to VCosmos! We specialize in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage. With our...


  • Gurugram, India Vcosmos Full time

    "Welcome to VCosmos! We specialize in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage. With our...