Sr. Program Manager

4 weeks ago

Bengaluru, India ATSPL - Karnataka Full time
ABOUT YOU:
You are a Passionate self-starter, decisive and able to move with speed to implement ideas. You love being challenged, have experience leading teams & driving innovative approaches to Program Management in fast paced operational environments. Cross functional & multi-industry experience shapes your perspectives.

As a Senior Program Manager, your role will be to support the development of the program that addresses the Risks, Quality & Mechanisms Governance of INSLP (India Security & Loss Prevention team). The modus of delivering results include the ability to create strong documentation, strategy execution & effectivity evaluation.

ABOUT THE ROLE:
Senior Program Manager, Standards Compliance and Excellence is a key member of the leadership for INSLP & select cross functional teams. This position provides support for the continual improvement of Security & Loss Prevention processes & associated deliverables through design, development & validation. He/ She leads a team that delivers Management System Documentation, Knowledge Interventions, Internal Compliance & Operational Excellence. This team holds the primary accountability of managing all audits, policies, procedures and standards. Excellence efforts are aimed at assessing the existing processes & benchmark with the best in the industry. Hence, this requires close collaboration with cross functional teams, both regionally & globally.

There is close working involved with business teams across the company to define requirements and standardization, training, compliance & excellence efforts through sub-programs of INSLP. Regular communication is maintained with Global Security Organization team members in order to work on global standards & policies. The Program Manager will be a key member of the team; working with the SLP team as well as cross functional Leadership teams throughout the organization. The position is field based.

Key job responsibilities
KEY RESPONSIBILITIES:
·Work closely with the Global Security Organization & INSLP team to develop a robust mechanism that addresses the effective delivery of documents for process & procedure standardization efforts, implementation of global & regional policies, conduct of audits.
·Closely study & understand various processes; synchronize with ACES teams to perform process Integrity checks for clear gap analysis.
·Formulate corrective action plans for identified gaps on a continual basis.
·Drive the process standardization project across the IN sites and iteratively build higher capability while striving to achieve highest maturity level.
·Drive opportunities to certify sites to PASS on Resilience standards.
·Drive opportunities to certify sites to PASS on external certification standards.
·Drive excellence programs for the SLP function and create global benchmarks.
·Be the supra-voice of all standards & mechanisms that addresses risk & quality management requirements.
·Develop annual training requirements internal and external as required.
·Connect with Global training team for various training programs for the team.
·Ensure the LMS Application is leveraged to accommodate training modules for the team.
·Act as the senior consultant to various internal teams or projects. Support teams needing help thinking through problems (both business and communications).
·Draw leadership focus and attention to key bottlenecks and risks, and work with team/s for resolution and mitigation.
·Utilize Lean and Six Sigma methods to drive process improvements, activities & plans listed above.
·Guide & mentor team members to independently achieve milestones in growth & success.
·Enhancing & Maintaining the Digitization platform-based record keeping at sites.
·Lead the CSR initiatives for the function and participation of the team in events.

We are open to hiring candidates to work out of one of the following locations:

Bengaluru, KA, IND

BASIC QUALIFICATIONS

- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- Experience managing, analyzing and communicating results to senior leadership

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