Budget Negotiation Senior Manager

4 weeks ago

Bengaluru, India Advarra Full time

Principal Duties & Responsibilities
 Act as a Service Owner, ultimately responsible for the success of assigned may include but is not limited to driving service development and expansion, providing updates to leadership, and acting as the primary liaison and expert for the service across the company.
 Work closely with the Business Operations Services team, primarily based in India, who will be completing calendars, budget setups, Medicare coverage analyses, budget negotiations, EDC study design and eReg data migration services.
 Provide Quality Assurance oversight and collaborate on any required changes prior to delivering end product to the customer.
 Act as a subject matter expert within Forte to ensure guidelines and builds are in accordance with the latest regulations and in alignment with the chosen industrycertification provider.
 Act as a thought leader in the industry working with the marketing team to promote Advarra services and expert knowledge across and beyond Advarra’s customer base.
 Communicate with customers, including Clinical Trial Office administration, investigators and study teams, upon completion of services requiring
communication.
 Act as a liaison and escalation point for any requested changes or questions from customers.
 Review, understand and apply information in clinical research protocols, Informed Consent Forms, Clinical Trial Agreements, and other relevant study-related
documents when managing or conducting quality assurance.
 Define processes for internal and external workflows to ensure quality and efficiency, and excellent customer communication; identify and lead continuous improvements
to processes over time.

 Train or oversee the training of new United States based Business Operations Services team members performing coverage analysis and budget negotiation
services ensuring quality and consistency of customer deliverables.
 Ability to be flexible to collaborate internationally as required.
 Perform other job-related duties as assigned. Education:
 High School diploma required.
 Degree in Science, healthcare, or related field preferred.


Experience:
 5+ years of directly related experience in a clinical trials environment, and certification with the Association of Clinical Research Professional (ACRP) or the
Society of Clinical Research Associates (SOCRA) as a certified clinical research professional within three years of employment. Directly related experience may
substitute on a year-for-year basis for the required education.
 Knowledge of FDA and Medicare regulations related to clinical trials is required.
 Medical coverage determination experience is required.
 Research, medical billing, clinical or healthcare compliance/auditing experience are preferred.
 Experience with Clinical Trial Management Systems preferred.


Knowledge, Skills, Abilities:
 Ability to be flexible to collaborate internationally as required.
 Innate curiosity about processes, systems and user functionality.
 Proactive personality who enjoys working with others.
 Ability to identify opportunities for improvement and work proactively and
collaboratively with team to drive change.
 Excellent customer service skills.
 Strong time management and organization skills; ability to determine how to simplify
complex tasks and effectively communicate what needs to be done.
 Excellent communication skills, including listening, writing, and speaking.
 Ability to manage internal teams and provide training as needed.
 Demonstrated ability to effectively negotiate and build consensus with various
audiences, plan and manage project activities while facilitating and developing
business strategy through internal and external relationships.
 Ability to present and lead customer-facing discussions with confidence and
conciseness.
 Demonstrated accountability in project ownership and solution-oriented work
approach.
 Proficient in the use of Microsoft Word, Excel and PowerPoint. Proficient in email.

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