TTS NAM Operations

5 months ago

Mumbai, India 12542 Citicorp Services India Private Limited Full time

ROLE & RESPONSIBILITIES

Team is responsible for providing Trade processing support for North America, Canada and LatAm countries.

1. Senior Team Member role

2. Basic Banking functions.

3. Risk and Controls

4. Support/ participate in new projects/migrations and ensure smooth cut over with minimized risks – internal and external

1. Processing of day to day transactions as per local operating procedures.

2. Delivers as per Service Level Agreement at all times and ensure service quality is maintained

3. Understand customer requirements, investigated and responded appropriately.

4. Ensure tracking, accurate and timely resolutions of issues and exception raised

5 Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures

6. Perform control related activities to mitigate risk.

7. Provision / deletion / modification of entitlements for user to access Citi applications. Trade Maintenance activities which includes Customer Static Database maintenance, group profile maintenance etc. Completion of request and clarification / Intimation sent to end user.

8. Basic Excel operations and other operating system skills.

9. Flexible working hours as per country requirements

10. Liaising with send site via phone call / emails for query resolution / clarifications

11. Completes daily tasks within the normal working day parameters and keeps overtime to a minimum.

12. Strong enough to manage Dual role and handle additional responsibilities.

1. Meet required productivity metrics set for the team

2. Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures

3. Perform control related activities to mitigate risk.

4. May be required to handle Transaction Authorization.

5. Perform UAT of processes

6.Participates in all process automation deliverables

 No Yes, 10% of the Time Yes, 25% of the Time 

Yes, 50% of the Time Yes, 75% of the Time Yes, 100% of the Time

This role is purely Night Shift based only.

QUALIFICATIONS

Required

Preferred

Bachelor Degree (Commerce/Science stream preferred)

2-3 years

CDCS

Core:

1. Ability to execute and exceed both internal and customer expectations in a team-oriented Operations environment

2. Ability to work as a team with offsite partners.

3. Consistent ability to adapt to process changes quickly and accurately.

4. Strong attention to detail is required to ensure the data privacy of our client information

5. Working knowledge of UCP, ISBP, URR

6. Customer handling experience

Competencies:

1. Good knowledge of UCP, ISBP, URR and URDG

2. Information must be expressed coherently and accurately to key people in a timely manner.

3. Confidence, self-motivation and plenty of initiative

4. Strong sense of ownership and accountability for work

5. Ability to build working relationships with stakeholders

6. Good oral and written communication skills

7. Ability to work in team environment

Enthusiasm and strong desire to work in operations

8. Understanding of Various Swifts message Types (MT), pertaining to Trade

Clear Oral and Written Communication, Good Knowledge in Excel, PowerPoint

------------------------------------------------------

Job Family Group:

Operations - Transaction Services

------------------------------------------------------

Job Family:

Cash Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

  • Tts Nam Operations

    3 days ago

    Mumbai, Maharashtra, India Citi Full time

    At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we have been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help...

  • TTS NAM Operations Specialist

    4 weeks ago

    Mumbai, Maharashtra, India 12542 Citicorp Services India Private Limited Full time

    Job SummaryWe are seeking a highly skilled and experienced Trade Processing Support Professional to join our North America Operations team. As a key member of our team, you will be responsible for providing trade processing support for North America, Canada, and LatAm countries.Key ResponsibilitiesProvide trade processing support for North America, Canada,...

  • TTS NAM Operations Specialist

    1 week ago

    Mumbai, Maharashtra, India 12542 Citicorp Services India Private Limited Full time

    Job Description:At 12542 Citicorp Services India Private Limited, we are seeking a highly skilled Operations and Trade Support Expert to join our team. This role is responsible for providing Trade processing support for North America, Canada, and LatAm countries. Responsibilities:• Execute and exceed both internal and customer expectations in a...

  • Tt Operations Officer

    1 month ago

    Uran, Navi Mumbai, Maharashtra, India Reliance Industries Full time

    **Posted Date**: 18 Sep 2024 **Function/Business Area**: Refining & Marketing **Location**: Uran **Responsibilities**: - Minimum ocean transit losses and operating losses within targets - Perform correct accounting of product, analysis of daily loss/gain and initiate and initiate corrective measures to achieve target - Analyse transit / ocean losses...

  • Tts Nam Operation Office

    5 months ago

    Mumbai, India Citi Full time

    The Cash and Trade Proc Rep 4 is an entry level role responsible for the processing of all regular, restricted and legal transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects. **Responsibilities**: 1....

  • Tts Nam Operations

    5 months ago

    Mumbai, India Citi Full time

    **ROLE & RESPONSIBILITIES** - Business/ Department_ - Objectives:_ Team is responsible for providing Trade processing support for North America, Canada and LatAm countries. - Core Responsibilities:_ 1. Senior Team Member role 2. Basic Banking functions. 3. Risk and Controls 4. Support/ participate in new projects/migrations and ensure smooth cut over...

  • Tts Nam Operations

    1 month ago

    Mumbai, Maharashtra, India Citi Full time

    **Business/Department Objectives**: - Team is responsible for providing Trade processing support for North America and Canada. The team will be required to handle products like Supplier Finance, Receivable Financing, Risk Distribution and Payments. **Core Responsibilities**: - Team Member role - Ensure effective, robust and proactive handling of the...

  • Tts Nam Operations Officer

    5 months ago

    Mumbai, Maharashtra, India Citi Full time

    **ROLE & RESPONSIBILITIES** - Business/ Department_ - Objectives:_ Team is responsible for providing Trade processing support for North America, Canada and LatAm countries. - Core Responsibilities:_ 1. Team Management role 2. Risk and Control 3. Revenue and Cost management 4. Migration and Project management - Day-to-Day Responsibilities:_ **1....

  • Tts Nam Operations

    5 months ago

    Mumbai, Maharashtra, India Citi Full time

    The Cash & Trade Proc Sr Supv is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to use technical expertise and comprehension of how the team integrates with others in improving efficiencies, completing deliverables efficiently,...

  • Tts Nam Ops Avp C12

    5 months ago

    Mumbai, Maharashtra, India Citi Full time

    **Responsibilities**: - Review service quality, production systems, and client reporting within cash and trade operations - Analyze complex and variable issues to resolve issues and ensure team deliverables meet performance and quality expectations - Recommend quality reviews of cash management services, production systems, and client reporting - Manage...

  • Nam Tts Operations

    1 week ago

    Mumbai, Maharashtra, India Citi Full time

    **This is a Night Shift Role.** **Business/ Department Objectives**: Team will be responsible for providing Trade processing support for Trade Ops involving the processing of Trade Finance products related to Working Capital Finance, e-Loans, Documentary Credits including document scrutiny, Documentary Collections, Payments with an understanding of...

  • Senior Vice President, Financial Planning and Analysis Leader

    2 weeks ago

    Mumbai, Maharashtra, India 12542 Citicorp Services India Private Limited Full time

    Job SummaryCiticorp Services India Private Limited is seeking a highly skilled Senior Vice President, Financial Planning and Analysis to join our team. As a key member of our finance department, you will be responsible for leading the forecasting of NAM domiciled Legal Entities, working closely with Global P&A teams and the wider finance group.Key...

  • Technical Leader

    6 days ago

    Navi Mumbai, Maharashtra, India Reliance Industries Limited Full time

    Position: Technical Leader - Process and Technology (Logistics)VTS Implementation and MaintenanceNodal point for rollout of next-generation VTS.Centralize tracking of all TT safety lead indicators and performance monitoring.Plan for bringing new equipment/technology to enhance the logistics safety of entire Retail logistics Operation.Closely coordinate...

  • Senior Vice President, Financial Planning and Analysis C14

    3 weeks ago

    Mumbai, Maharashtra, India 12542 Citicorp Services India Private Limited Full time

    Senior Vice President, Financial Planning and Analysis C14Citicorp Services India Private Limited is seeking a highly skilled Senior Vice President, Financial Planning and Analysis C14 to join our team. As a key member of our finance team, you will be responsible for leading the forecasting of NAM domiciled Legal Entities, working closely with Global P&A...

  • Sr. TL Process and Technology

    3 months ago

    Navi Mumbai, India Reliance Industries Limited Full time

    Position: Sr. TL Process and Technology ( Logistics )VTS Implementation and maintenanceNodal point for role out of next generation VTS.Centralize tracking of all TT safety lead indicators and performance monitoring.Plan for bringing new equipment/technology to enhance the logistics safety of entire Retail logistics Operation.Close coordinator between both...

  • Ops Sup Supervisor

    5 months ago

    Mumbai, Maharashtra, India Citi Full time

    The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with...

  • TTS North America Operations Specialist

    4 weeks ago

    Mumbai, Maharashtra, India 12542 Citicorp Services India Private Limited Full time

    Job SummaryWe are seeking a highly skilled and motivated Operations Team Member to join our North America Trade Processing team. As a key member of our team, you will be responsible for providing trade processing support for North America, Canada, and LatAm countries.Key ResponsibilitiesProvide trade processing support for North America, Canada, and LatAm...

  • Delegate Relations Executive

    7 days ago

    Andheri, Mumbai, Maharashtra, India TT Group Full time

    **TT Lifesciences (TT Group)** **Position : Delegate Relations Executive** **Function : Sales** **Location : Andheri East (Mumbai)** **Education : Lifesciences** **Experience : 2-5 years** **Working days : Monday - Friday (Sat and Sun Fixed off)** **Time : 10.30am to 7.30pm** **Company Description**: Since 2016, the TT Lifesciences has been committed...

  • Speaker Acquisition

    5 months ago

    Mumbai, Maharashtra, India Top Training Academy Full time

    Job title : Speaker Acquisition Industry : Lifesciences, Conferences Objective : To acquire speakers for various TT conferences Employment Type : Full Time, Permanent Education : Graduate from Public Speaking / Bachelor’s in Mass media Experience : Minimum 2 year working on B2B conferences / Sales / Business Development manager Office timing : Monday...

  • Strategic Financial Planning and Analysis Leader

    6 days ago

    Mumbai, Maharashtra, India 12542 Citicorp Services India Private Limited Full time

    Job Summary:Citi Finance is seeking a highly skilled Senior Vice President, Financial Planning and Analysis to join our team in India. As a key member of our finance group, you will be responsible for leading forecasting efforts, managing a team of finance professionals, and driving forward-looking processes.Key Responsibilities:Lead forecasting of NAM...