Transition Readiness
4 weeks ago
Learnhow we are redefiningthemeaningofworkand be a part of the team raved by Clients Jobseekers andEmployees.
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Weare an IT Solutions Integrator/Consulting Firm helping our clientshire the right professional for an exciting long term project. Hereare a fewdetails.
Role:TransitionReadiness ProjectCoordinator
Location:Hyderabad
HybridModePosition
Exp:6 9Years
Requirements
Responsibilities:
- Ensureprojects meet the minimum requirements of the Transition Readinessprocess to pass smoothly through Technical Gates and maintainstability in live operationalenvironments.
- Collaborate withProject Managers Business Owners Service Owners Managed ServicePartners Operations teams and 3rd parties to ensure projects meetall requirements.
- Define and agreeon endtoend Technical Gate criteria throughout the projectlifecycle including testing training and nonfunctionalrequirements.
- Establish and definethe endtoend support model with all key stakeholders acrossmultiple deliveryorganizations.
- Ensure lifecycleresourcing training tooling support and documentation are providedwith formal signoff from all keystakeholders.
- Capture and mitigateany risks to live operational services resulting from projectdeliveries.
- Escalate issues earlyincluding sustained noncompliance or unresolved schedulingconflicts.
- TransitionReadiness (TR) Function and ProcessDevelopment:
- Identify and highlightpotential service improvements to enhance the TR function processesand stakeholder engagement.
- Act asan ambassador for TR processes and controls promoting adherencethroughout Client ITS projects andoperations.
- Identify and highlightpotential service improvements to enhance the TR function processesand stakeholder engagement.
- ServiceTransition (ST) Function and ProcessManagement:
- Collaborate with theService Transition function to ensure projects are wellprepared forSTgates.
- Collaborate with theService Transition function to ensure projects are wellprepared forSTgates.
TheTeam: At Client collaboration is key. Our 2000stronginternal services team provides essential support and advice acrossseven distinct areas: Human Resources Clients & IndustriesFinance & Legal Practice Support Services Quality &Risk Services IT Services and Workplace Services & RealEstate. We enable our clientfacing colleagues to focus ondelivering the best service possible to theirclients.
Qualifications:
- Bachelorof Engineering / Bachelor ofTechnology
- 6 years of experience ina similar role within an enterpriseorganization
Essential:
- 12years of experience operating within a Service Management processin a bluechip or comparableorganization
- Ability to plan andmanage your own workload while managing upwards with excellentattention to detail
- Innovativeproblemsolving skills and a flexible adaptable approach towork
- Strong analytical skills and asolid understanding of IT
- Experiencewith core Service Management functions andprocesses
- Handson knowledge of theproject lifecycle and project handover intooperations
- Comfort with multi/matrixline guidance andreporting
- Proficiency in ProjectManagement Life Cycle
- Expertise inService Transition andreadiness
- Ability to drive GATE 3and Project Handover calls
- Definefunctional and nonfunctional projectexpectations
- Experience with projectremediation
- Proficiency in MS Officesuite and advanced PMP tools
- ITIL V4Foundation Certification
- AZ900 AzureFundamentalsCertification
Goodto Have:
- Provenunderstanding of change management processes in a fullychangemanaged environment(ITIL)
- Excellent troubleshooting andproblem resolution skills
- Experienceworking to aggressive and changingdeadlines
- Strong verbal and writtencommunication skills
- Ability to workindependently and as part of ateam
WorkShift Timings: 1:00 PM to 10:00 PM / 2:00 PM to 11:00 PM(7:30 AM to 5:00 PM UKTime)
BenefitsVisitus at.Alignity Solutions is an Equal Opportunity EmployerM/F/V/D.
CEOMessage:ClickHere
ClientsTestimonial:ClickHere
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