Transition Readiness
3 days ago
Learn how we are redefining the meaning of work and be a part of the team raved by Clients Jobseekers and Employees.
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We are an IT Solutions Integrator/Consulting Firm helping our clients hire the right professional for an exciting long term project. Here are a few details.
Role: Transition Readiness Project Coordinator
Location: Hyderabad
Hybrid Mode Position
Exp: 6 9 Years
Requirements
Responsibilities:
- Ensure projects meet the minimum requirements of the Transition Readiness process to pass smoothly through Technical Gates and maintain stability in live operational environments.
- Collaborate with Project Managers Business Owners Service Owners Managed Service Partners Operations teams and 3rd parties to ensure projects meet all requirements.
- Define and agree on endtoend Technical Gate criteria throughout the project lifecycle including testing training and nonfunctional requirements.
- Establish and define the endtoend support model with all key stakeholders across multiple delivery organizations.
- Ensure lifecycle resourcing training tooling support and documentation are provided with formal signoff from all key stakeholders.
- Capture and mitigate any risks to live operational services resulting from project deliveries.
- Escalate issues early including sustained noncompliance or unresolved scheduling conflicts.
- Transition Readiness (TR) Function and Process Development:
- Identify and highlight potential service improvements to enhance the TR function processes and stakeholder engagement.
- Act as an ambassador for TR processes and controls promoting adherence throughout Client ITS projects and operations.
- Identify and highlight potential service improvements to enhance the TR function processes and stakeholder engagement.
- Service Transition (ST) Function and Process Management:
- Collaborate with the Service Transition function to ensure projects are wellprepared for ST gates.
- Collaborate with the Service Transition function to ensure projects are wellprepared for ST gates.
The Team: At Client collaboration is key. Our 2000strong internal services team provides essential support and advice across seven distinct areas: Human Resources Clients & Industries Finance & Legal Practice Support Services Quality & Risk Services IT Services and Workplace Services & Real Estate. We enable our clientfacing colleagues to focus on delivering the best service possible to their clients.
Qualifications:
- Bachelor of Engineering / Bachelor of Technology
- 6 years of experience in a similar role within an enterprise organization
Essential:
- 12 years of experience operating within a Service Management process in a bluechip or comparable organization
- Ability to plan and manage your own workload while managing upwards with excellent attention to detail
- Innovative problemsolving skills and a flexible adaptable approach to work
- Strong analytical skills and a solid understanding of IT
- Experience with core Service Management functions and processes
- Handson knowledge of the project lifecycle and project handover into operations
- Comfort with multi/matrix line guidance and reporting
- Proficiency in Project Management Life Cycle
- Expertise in Service Transition and readiness
- Ability to drive GATE 3 and Project Handover calls
- Define functional and nonfunctional project expectations
- Experience with project remediation
- Proficiency in MS Office suite and advanced PMP tools
- ITIL V4 Foundation Certification
- AZ900 Azure Fundamentals Certification
Good to Have:
- Proven understanding of change management processes in a fully changemanaged environment (ITIL)
- Excellent troubleshooting and problem resolution skills
- Experience working to aggressive and changing deadlines
- Strong verbal and written communication skills
- Ability to work independently and as part of a team
Work Shift Timings: 1:00 PM to 10:00 PM / 2:00 PM to 11:00 PM (7:30 AM to 5:00 PM UK Time)
BenefitsVisit us at . Alignity Solutions is an Equal Opportunity Employer M/F/V/D.
CEO Message: Click Here
Clients Testimonial: Click Here
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