Team Leader- CV Capture
2 days ago
The Position
Team Leader – CV Capture
The position will be responsible for the day-to-day operations of CV Capture team. This will entail managing a team of 20-25 team members working at different levels, as well as workflow management to assist the team to manage day to day allocation, scoping and delivery of incoming global requests.
The incumbent will report to Assistant Manager.
Shift Timings: Flexible as per business requirement.
Principal Responsibilities
Client Centricity – Communicate and set expectations with the Client. Should be able to convert needs into requirements. Quality Focus – Ensures quality output – doing things right the first time every time. Must have led or worked on Quality Improvement Projects. People Management/Team Building/Training mechanism - building a strong performing team. Analytical bent of mind/Attention to detail/ should be able to understand and analyze data and take actions/ Solution orientation. Identifying and Driving Efficiency - Monitoring productivity and consistently upping the bar (Productivity Management) Hands-on Problem-Solving capability Out of the box thinking and Innovation/Automation of processes or part of processes. Should be able to identify areas which require validation or mistake proofing. Process mapping and re-engineering. Build a robust KRA based performance management process for the team Manage shifts – Streamlining 24-hour operations shop with shifts involved – able to implement sound work allocation techniques. Showcase thought leadership to build creative and insightful solutions. Bring outside in perspective to enhance efficiency and effectiveness of existing processes. Prepare dashboards on key metrics for senior management. Foster a culture of agility, elite performance and innovation.Candidate Profile
Independent thinker with business acumen and industry knowledge. Thought partner who can brainstorm with other managers on developing need-based MIS systems to ensure flagging of any concerns proactively. Excellent knowledge of MS Office; Collate and manage a data repository for the team, data analysis and preparing dashboards/reports etc. Must have prior relevant experience in Project Management wrt planning, developing, and executing project. Overall 8 years of experience with min 3 years in a project management Experience of working on Digital Transformation, Process automation, Transitions and Setting-up of teams, will be a bonus Must have: PMP Certification Preferred – Knowledge of Lean/Six Sigma, Agile, Scrum Master.Benefits
Benefits
Benefits which make us unique
At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you
Benefits Highlights:
5 Days working in a Fast-paced work environment Work directly with the senior management team Reward and Recognition Employee friendly policies Personal development and training Health Benefits, Accident Insurance-
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