Tier 1 Engineer

Internal Departments they will interact with: NMC, Tier 2, Tier 3, Carrier Management. Main Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems and procedures. Resolving/fulfilling...

Internal Departments they will interact with: NMC, Tier 2, Tier 3, Carrier Management. Main Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems and procedures. Resolving/fulfilling incidents/service...

Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. - Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers...

Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. - Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers...

Operating within Real Time Operations environment, this role is responsible forcustomer network reactive fault management and resolution. The main focus will be on fault localization and resolution for all DSL/BroadbandProducts systems. Candidates have to work on a 24*7 shift rotation, providing high quality customerservice and 3rd line support whilst...

Description • Operating within Real Time Operations environment, this role is responsible forcustomer network reactive fault management and resolution.• The main focus will be on fault localization and resolution for all DSL/BroadbandProducts systems.• Candidates have to work on a 24*7 shift rotation, providing high quality customerservice and...

Description Operating within Real Time Operations environment, this role is responsible forcustomer network reactive fault management and resolution. The main focus will be on fault localization and resolution for all DSL/BroadbandProducts systems. Candidates have to work on a 24*7 shift rotation, providing high quality customerservice and 3rd line...

**About The Opportunity**: **How You Will Make An Impact**: - Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets. - Triage customer tickets through the ITSM tool and escalate all that require engineer level support. - System documentation maintenance and review in the ITSM tool. -...

Description A keen interest in IT and a decent working knowledge of computers and related technology. A willingness to use initiative and provide a personal service to individual customers if required. The ability to demonstrate teamwork and being respectful of others. History within an International Customer Service environment and an excellent level...

Description A keen interest in IT and a decent working knowledge of computers and related technology. A willingness to use initiative and provide a personal service to individual customers if required. The ability to demonstrate teamwork and being respectful of others. History within an International Customer Service environment and an...

DescriptionA keen interest in IT and a decent working knowledge of computers and related technology.A willingness to use initiative and provide a personal service to individual customers if required.The ability to demonstrate teamwork and being respectful of others.History within an International Customer Service environment and an excellent level of...

Job DescriptionRESPONSIBILITIES INCLUDE: Ability to troubleshoot Layer 1 (physical layer) and layer 2 circuit issues. Work with CLEC's and ILEC's to manager tickets and troubleshoot transport and layer 2 issues. Engage and troubleshoot with vendors on hardware and software related issues. Manage customer trouble tickets through our ticketing...

Job Description RESPONSIBILITIES INCLUDE: Ability to troubleshoot Layer 1 (physical layer) and layer 2 circuit issues. Work with CLEC's and ILEC's to manager tickets and troubleshoot transport and layer 2 issues. Engage and troubleshoot with vendors on hardware and software related issues. Manage customer trouble tickets through our ticketing...

Company Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

Compute, Tier 2 Network Technician **Job Description**: - Role Summary: Internal Departments they will interact with: NMC, Tier 2, Tier 3, Carrier Management. Main Responsibilities: - Logging all relevant incident/service request details, allocating categorization and prioritization codes. - Providing first-line investigation and diagnosis using approved...

Description : PURPOSE OF THE ROLE   Manage commercials of Diageo brands at CSD Depots for Defense and Para Military Forces for CSD KHADKI Depot based out of Pune. TYPICAL ROLE REQUIREMENTS Qualification: MBA in Sales and Marketing Experience: 6 – 8 years of experience in sales / Worked in the Alco Bev or FMCG industry  Knowledge & skills:...

Description : PURPOSE OF THE ROLE   Manage commercials of Diageo brands at CSD Depots for Defense and Para Military Forces for CSD KHADKI Depot based out of Pune. TYPICAL ROLE REQUIREMENTS Qualification: MBA in Sales and Marketing Experience: 6 – 8 years of experience in sales / Worked in the Alco Bev or FMCG industry  Knowledge & skills:...

Description : PURPOSE OF THE ROLE   Manage commercials of Diageo brands at CSD Depots for Defense and Para Military Forces for CSD KHADKI Depot based out of Pune. TYPICAL ROLE REQUIREMENTS Qualification: MBA in Sales and Marketing Experience: 6 – 8 years of experience in sales / Worked in the Alco Bev or FMCG industry  Knowledge...

Job Description: PURPOSE OF THE ROLE Manage commercials of Diageo brands at CSD Depots for Defense and Para Military Forces for CSD KHADKI Depot based out of Pune. TYPICAL ROLE REQUIREMENTS Qualification: MBA in Sales and Marketing Experience: 6 - 8 years of experience in sales / Worked in the Alco Bev or FMCG industry Knowledge & skills: Analytical &...

Call taking role, need to have good communication skills, experience in customer service is must. Problem solving skills and good with analytical skills, good attitude and behaviour, not more than 4 year of experience. Ready to work in different shifts & flexible to work extra hours to meet client deliverables. #LI-DNI Any graduate with minimun 1 year of...