Telecom Tier 1 Support

Job DescriptionRESPONSIBILITIES INCLUDE: Ability to troubleshoot Layer 1 (physical layer) and layer 2 circuit issues. Work with CLEC's and ILEC's to manager tickets and troubleshoot transport and layer 2 issues. Engage and troubleshoot with vendors on hardware and software related issues. Manage customer trouble tickets through our ticketing...

Job Description RESPONSIBILITIES INCLUDE: Ability to troubleshoot Layer 1 (physical layer) and layer 2 circuit issues. Work with CLEC's and ILEC's to manager tickets and troubleshoot transport and layer 2 issues. Engage and troubleshoot with vendors on hardware and software related issues. Manage customer trouble tickets through our ticketing...

Handle installation tasks including telecom, CCTV, access control, video door phones, and networking. Design and maintain various projects with a focus on IT telecom, access control, and low voltage systems. Ensure the service maintenance of networking installations. Conduct on-site visits across Maharashtra to oversee and implement project...

**About The Opportunity**: **How You Will Make An Impact**: - Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets. - Triage customer tickets through the ITSM tool and escalate all that require engineer level support. - System documentation maintenance and review in the ITSM tool. -...

Internal Departments they will interact with: NMC, Tier 2, Tier 3, Carrier Management. Main Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems and procedures. Resolving/fulfilling incidents/service...

Internal Departments they will interact with: NMC, Tier 2, Tier 3, Carrier Management. Main Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems and procedures. Resolving/fulfilling incidents/service...

Internal Departments they will interact with: NMC, Tier 2, Tier 3, Carrier Management. Main Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems and procedures. Resolving/fulfilling...

Internal Departments they will interact with: NMC, Tier 2, Tier 3, Carrier Management. Main Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems and procedures. Resolving/fulfilling incidents/service...

Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. - Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers...

Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. - Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers...

Organization: GTT Communications, Inc. (GTT), formerly Global Telecom and Technology, is a multinational telecommunications and internet service provider company with headquarters in McLean, Virginia. GTT operates a Tier 1 IP network, and provides transport and infrastructure; Internet; wide area networking, SD-WAN; managed services; and voice and video...

Organization: GTT Communications, Inc. (GTT), formerly Global Telecom and Technology, is a multinational telecommunications and internet service provider company with headquarters in McLean, Virginia. GTT operates a Tier 1 IP network, and provides transport and infrastructure; Internet; wide area networking, SD-WAN; managed services; and voice and video...

Required 2 Years experience in Telecom - International Voice Process Skills: Internet, Broadband, VPN, Tech support, WIFI, ISP, Mobile phones, CSAT CTC: 5.5 LPA + 50k Allowances Notice - Immediate Qualification-Graduate Location - Pune Shifts - 24/7 WFO **Role**:Customer Service **Industry Type**:BPO / Call Centre **Department**:Customer Success, Service &...

Architect, Telecom - Level M3-(0101334)Description Avaya Telecom engineer L Telecom (Location Pune) Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar Read on for more details on the role and about us.What's this role about?- . Here's...

Job Description :EXO Edge is looking for a Network Engineer to join our Information Technology team.In your journey at EXO Edge, you will be :Primarily focused on :Quality support to customer base through updating and resolving issues in a professional manner within predefined SLAsManage customer enquiries, complaints and requests in a responsive and...

Job Description :EXO Edge is looking for a Network Engineer to join our Information Technology team.In your journey at EXO Edge, you will be :Primarily focused on :Quality support to customer base through updating and resolving issues in a professional manner within predefined SLAsManage customer enquiries, complaints and requests in a responsive and...

Job Description : EXO Edge is looking for a Network Engineer to join our Information Technology team.In your journey at EXO Edge, you will be : Primarily focused on : Quality support to customer base through updating and resolving issues in a professional manner within predefined SLAs Manage customer enquiries, complaints and requests in a responsive and...

Job Description :EXO Edge is looking for a Network Engineer to join our Information Technology team.In your journey at EXO Edge, you will be :Primarily focused on :Quality support to customer base through updating and resolving issues in a professional manner within predefined SLAsManage customer enquiries, complaints and requests in a responsive and...

Job Description :EXO Edge is looking for a Network Engineer to join our Information Technology team.In your journey at EXO Edge, you will be :Primarily focused on :Quality support to customer base through updating and resolving issues in a professional manner within predefined SLAsManage customer enquiries, complaints and requests in a responsive and...

Position : Senior Consultant - Telecom TestingLocation : Pune, Bangalore, Mumbai, : 7 - 8 yearsNotice Period : 0-30 daysNote : Contract to hire position (Initially for 6 months after that you will get the permanent hiring on your performance Summary :As a Senior Consultant in Telecom Testing, you will be responsible for leading and executing testing...