Workforce Staffing Coordinator

4 months ago

Gurugram, India ASSPL - Haryana Full time
** This role can be based in any of our field buildings in the region - Travel required **

At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.
Workforce Staffing (WFS), a division of Worldwide Operations People, Product & Tech, manages Amazon’s Tier 1 talent (Front-line associates) supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in delivery and logistics. This encompasses market analytics, candidate attraction and communication, strategic sourcing, staffing execution at scale, and vendor management. These processes enable our business partners to meet customer expectations by matching talent supply with demand.
The Staffing Coordinators are the primary candidate-facing members of our field teams, serving in both executional and decision-making roles. Staffing Coordinators will be responsible for ensuring that our candidates and stakeholders experience the highest level of Customer Obsession. In this high volume hiring space, you will support staffing project initiatives, daily assignments, and general task completion. In this multi-purpose role, you will execute candidate engagement and optimization. The Staffing Coordinator will focus on owning the tactical development and delivery of community engagement plans, supporting labor demand plans for multiple sites across the node, and execution of candidate engagement activities. You will be an analytical thinker who can see around corners and demonstrate a passion for process improvement, candidate experience, and onboarding process improvement. We roll up our sleeves, work hard, have fun, and make history
Key responsibilities:
· Utilize relevant channels to source candidates. Manage internal talent pipeline as well as 3P staffing agencies pipeline, ensuring candidates meet hiring bar prior to onboarding.
· Execute and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on-time.
· Guide staffing vendors & applicants through the hiring process in accordance with Amazon’s policies and procedures.
· Support auditing compliances to define staffing processes including quality of new hires/ re-hire/ early attrition & candidate experience.
· Develop & maintain effective communication process to ensure smooth & efficient flow of information amongst the key stakeholders.
· Must be able to travel as needed to conduct events in various locations within your designated Node or assigned geographical area.
Staffing Coordinators are required to work a flexible schedule.

We are open to hiring candidates to work out of one of the following locations:

Gurgaon, HR, IND

BASIC QUALIFICATIONS

- 6+ months of human resources experience
- 6+ months of customer service experience
- 6+ months of Microsoft Office products and applications experience
- High school or equivalent
- Experience in confidential environments

PREFERRED QUALIFICATIONS

- 1+ years of human resources experience
- 1+ years of customer service experience
- 1+ years of Microsoft Office products and applications experience

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