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Key Account Manager

4 months ago


Gurugram, India International Flavors & Fragrances Full time

Req ID: 501095

Job Description

IFF is one of the world’s largest producers of food ingredients and is a leading supplier to the food industry.

 
We combine in-depth knowledge of food and nutrition with current research and expert science to deliver unmatched value to the food industry. We are innovative solvers, drawing on deep consumer insights and a broad product portfolio to help our customers turn challenges into high-value business opportunities.


We are looking for a dedicated and results oriented talent to join our Nourish team as  Key Account Manager – Nourish (Dist) .

Your Focus
As Key Account Manager, you will manage key customers and distributors for North India, growing the existing business and project pipeline across Ingredients and Flavors products.


The role will see you developing new business opportunities and new customers by understanding customer needs and presenting them IFF product solutions.


The role is Gurgaon based and will report to Sales Lead.

How you will Contribute

Account Mapping -Targeting and Segmentation. Identify key stakeholders - Key Decision Maker/Key Opinion dealer across different accounts.  Project Management - Proactive /Reactive/Defensive/Maintenance. Commercial Outcome - Growth Mindset. Market share gain/regain/expand/defend. Support Strategic Accounts wherever required. Directly handle local and regional customers – liase with distributors. Be the interface between customers, distributors, operations and GRA across IFF. Work in close contact with IC&D for all projects and with category marketing for market insights & Growth initiatives. Partner with key stakeholders (CSMs/GPM/Pricing officer) to help implement pricing actions/improve margins as per organization’s strategies. Drive commercial goal decided by the organization on a monthly/quarterly/yearly basis. Project inflow management and update monthly/quarterly/yearly. Drive Company’s different initiatives across platform/categories. Tracking of receivables from different distributors /direct accounts within fixed credit days. Proper forecasting on a regular basis for seamless order execution. Drive healthy margin across portfolio. 100% compliance of company’s ethics/values /culture.

Job Requirements

What you will need to be successful

Bachelor degree in Food Technology, Food Science or any other relevant discipline. Atleast 6-12 years of sales or commercial experience in Food ingredients, Flavours or Food & Beverage industry. Experience with customers engagement and key account management. Good commercial and technical acumen that enables identification of technical and commercial needs, and proposal of optimized solution. Well versed with Microsoft applications (Excel, Word, Powerpoint). Proven value selling and negotiation skills.  Resilient to setbacks and strong drive for impact. Strong interpersonal skills, networking ability and team player. Proactive and independent. Proven ability to work and manage time and priorities un-supervised.  Effective listening, verbal and written communication, and presentation skills. Achiever, self-motivated, persistent in following up and willingness to develop skills required for personal development. Ability to act like an owner, drive business opportunities by aligning with all internal stakeholder, execution focused. Willing to travel extensively (15-20 days in a month minimum).

IFF is an Equal Opportunity Employer.

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.