Salesforce Director

3 weeks ago

Gurugram, India Nityo Infotech Full time
Job Description :- Director / Sr. Manager - At [Publicis Re:sources], we’re always looking to strengthen our business by adding the best available people to our team. We’re currently seeking a Director/Sr. Manager (Technology) Salesforce consultant to work closely with our Salesforce developer in driving the adoption, optimization, and iteration of the Salesforce platform, leveraging multiple integrations and technologies. The ideal candidate will have at least seven years of experience with technical implementations of customer projects. Using their expertise, problem-solving ability, and creative flair, the consultant will design, build, deliver, and maintain our Salesforce ecosystem. The consultant will also help develop business requirements, specifications, process flows, application design, and configuration, along with testing and deployment.Objectives of this role•Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business•Provide coaching in best practices for Salesforce administration and implementation to enhance user experience•Use Salesforce automation to streamline internal processes•Manage multiple stakeholder engagements and work with relevant team members to learn project requirements, facilitate process analysis sessions, and develop technology solutions•Identify project issues and risks, and present alternatives for alleviating or resolving themResponsibilities•Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies•Provide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platform•Support continued build-out of key reports and dashboards, data administration, and integrity upkeep•Recommend new features and improvements to optimize and increase use of the platform•Provide technical specifications and help maintain overall documentation for the business•Adhere to and promote best practices, and design the guidelines for security proceduresRequired skills and qualifications•Atleast seven years of experience with technical implementations •Advanced experience with Salesforce configurations•Background in CRM process design and implementation•Experience with enterprise integration tools•Strong presentation and communication skillsPreferred skills and qualifications•Bachelor’s degree or equivalent•Experience with Salesforce CRM software (Salescloud)

Experience Required

14 - 20 Years

Industry Type

IT

Employment Type

Permanent

Location

India

Roles & Responsibilities

The ideal candidate will have at least seven years of experience with technical implementations of customer projects,Using their expertise, problem-solving ability, and creative flair, the consultant will design, build, deliver, and maintain our Salesforce ecosystem,Objectives of this role Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business Provide coaching in best practices for Salesforce administration and implementation to enhance user experience Use Salesforce automation to streamline internal processes Manage multiple stakeholder engagements and work with relevant team members to learn project requirements, facilitate process analysis sessions, and develop technology solutions Identify project issues and risks, and present alternatives for alleviating or resolving them Responsibilities Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies Provide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platform Support continued build-out of key reports and dashboards, data administration, and integrity upkeep Recommend new features and improvements to optimize and increase use of the platform Provide technical specifications and help maintain overall documentation for the business Adhere to and promote best practices, and design the guidelines for security procedures Required skills and qualifications

Expertise & Qualification

Experience with Salesforce CRM software (Salescloud

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