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Sr Manager
6 months ago
Experience Required
15 - 20 Years
Industry Type
IT
Employment Type
Permanent
Location
India
Roles & Responsibilities
The ideal candidate will have at least seven years of experience with technical implementations of customer projects,Using their expertise, problem-solving ability, and creative flair, the consultant will design, build, deliver, and maintain our Salesforce ecosystem,Objectives of this role Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business Provide coaching in best practices for Salesforce administration and implementation to enhance user experience Use Salesforce automation to streamline internal processes Manage multiple stakeholder engagements and work with relevant team members to learn project requirements, facilitate process analysis sessions, and develop technology solutions Identify project issues and risks, and present alternatives for alleviating or resolving them Responsibilities Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies Provide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platform Support continued build-out of key reports and dashboards, data administration, and integrity upkeep Recommend new features and improvements to optimize and increase use of the platform Provide technical specifications and help maintain overall documentation for the business Adhere to and promote best practices, and design the guidelines for security procedures Required skills and qualifications
Expertise & Qualification
Experience with Salesforce CRM software (Salescloud