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Senior Technical Solutions Engineer- Platform

4 months ago

Bengaluru, India Databricks Full time

CSQ424R4

Mission

As a Platform Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance, knowledge, and expertise that they need to realize value and achieve their strategic objectives using our products. They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem.

Outcomes

Troubleshoot and resolve complex customer issues related to Databricks platformProvide best practices guidance and support for custom-built solutions developed by Databricks customersDeliver proactive suggestions for improving performance and efficiency in customer-specific environmentsAssist with issues around third party integrations with Databricks environmentDemonstrate true sense of ownership and coordinate with engineering and escalation teams to achieve timely resolution of customer issues and requestsParticipate in the creation and maintenance of company documentation and knowledge articlesBe a true proponent of customer advocacyStrengthen your AWS/Azure and Databricks platform expertise through continuous learning and internal training programsBe a team player and coach other team members as neededParticipate in weekend and weekday on call rotation

Competencies

9+ years of experience in technical solutions or cloud support/ DevOps roleDesigning, building, testing, and maintaining Python/Java/Scala-based applications. Hands-on experience with AWS or Azure is mandatory.Solid experience with SQL-based databases is required.Strong Linux/Unix administration skills are a must.A minimum of two years experience with Hadoop/Apache Spark™  in either an administrative, development, or support role is preferred.Candidate must possess excellent written and oral communication skills.Demonstrated analytical and problem-solving skills, particularly those that apply to a “Distributed Big Data Computing” environment.Bachelor’s degree in Computer Science or a related field is required.AWS/Azure/GCP Cloud certifications are highly preffered

Benefits

Private medical insuranceAccident coverageEmployee's Provident FundEquity awardsPaid parental leaveGym reimbursementAnnual personal development fundWork headphones reimbursementBusiness travel insuranceMental wellness resources