Sr Application Analyst ServiceNow

4 months ago

Chennai, India TaskUs Full time

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

So what does a Senior Applications Analyst (ServiceNow) do? Think of yourself as someone who will translate high level business requirements into functional specifications for the IT organization and manage changes to such specifications.

Imagine yourself going to work with one thing on your mind: that you will serve as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.

As a Senior Applications Analyst (ServiceNow), you will:

Serve as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.

Translate high level business requirements into functional specifications for the IT organization and manages changes to such specifications

Collaborate with business partners to ensure technology outcomes aligns with the overall business strategy

Performs investigation, evaluation and documentation of system design findings.

Assures that users understand business system functions.

Create and apply diagrams that represent the flow, the process and the transformation of data within various systems.

Do you have what it takes to become a Senior IT Applications Analyst (Workday)?

Requirements:

7+ years of relevant experience.

Strong understanding of ServiceNow platform capabilities and modules.

Must have ServiceNow experience supporting application development, not only admin/ticketing

Familiarity with IT Service Management (ITSM) and ITIL principles

Ability to work with multiple business systems and have a good understanding of system design.

Ability to analyze complex business processes and translate them into clear and concise requirements.

Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels.

Ability to work in a fast-paced environment and manage multiple priorities.

Detail-oriented with strong analytical and problem-solving skills.

Knowledge of Agile or Scrum methodologies is a plus.

ServiceNow certifications such as Certified System Administrator (CSA) are advantageous.

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India.

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.

“Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.”

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.


DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .

  • Business Analyst

    3 weeks ago

    Chennai, India Aelum Consulting - ServiceNow Premier Partner Full time

    Principle Responsibilities:Analyze business processes, systems, and workflows within the ServiceNow environment to identify improvement opportunities. Lead requirement gathering and documentation efforts (BPMN, FRD, wireframes).Design ServiceNow solutions, including business process flows, UX best practices, and reports/dashboards, ensuring alignment with...

  • ITSM Business Analyst

    21 hours ago

    Mumbai/Pune/Chennai/Hyderabad/Bangalore/Coimbatore/Kolkata, India Talpro Full time

    Locations : Mumbai, Pune, Chennai, Hyderabad, Coimbatore, Bangalore, KolkataExperience : 5+ YearsShift : Night Shift (6pm to 3am IST)We are seeking an experienced and motivated ITSM Business Analyst to join our team in a night shift role. As an ITSM Business Analyst, you will play a critical role in driving the success of our clients' ServiceNow...

  • ServiceNow Developer

    1 month ago

    Chennai, India System Soft Technologies Full time

    Job Summary:The client is looking for a ServiceNow Developer:We are seeking a talented ServiceNow Developer to join our team. As a ServiceNow Developer, your responsibilities will include developing, configuring, and customizing the platform according to business requirements. We are seeking a ServiceNow Developer who has extensive experience and an...

  • ServiceNow Developer

    4 days ago

    Chennai, India Zitrino Full time

    Job Title: ServiceNow DeveloperLocation: Chennai/Hyderabad/Bengaluru (Remote)Experience: 2+ yearsCompany: ZitrinoJob Type: Full-timeJob Description:Zitrino is seeking an experienced ServiceNow Developer to join our team. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing solutions on the ServiceNow platform...

  • ServiceNow Developer

    3 weeks ago

    Chennai, India Sopra Steria Full time

    Role: Service Now Developer Lead Product Analyst Location: Chennai Experience: 8+ Years Job Description • Having experience in ServiceNow Development and ability to drive solutions independently • Has worked on ITSM extensively and understanding of CMDB. Also, is aware of other ServiceNow products and having practical work experience...

  • ServiceNow Developer

    3 weeks ago

    Chennai, India Sopra Steria Full time

    Role: Service Now Developer Lead Product Analyst Location: Chennai Experience: 8+ Years Job Description • Having experience in ServiceNow Development and ability to drive solutions independently • Has worked on ITSM extensively and understanding of CMDB. Also, is aware of other ServiceNow products and having practical work experience would be...

  • ServiceNow Developer

    1 month ago

    Chennai, India Sopra Steria Full time

    Role: Service Now Developer Lead Product Analyst Location: ChennaiExperience: 8+ Years Job Description • Having experience in ServiceNow Development and ability to drive solutions independently• Has worked on ITSM extensively and understanding of CMDB. Also, is aware of other ServiceNow products and having practical work experience would be added...

  • ServiceNow Developer

    1 week ago

    chennai, India Sopra Steria Full time

    Role: Service Now Developer Lead Product Analyst Location: ChennaiExperience: 8+ Years Job Description • Having experience in ServiceNow Development and ability to drive solutions independently• Has worked on ITSM extensively and understanding of CMDB. Also, is aware of other ServiceNow products and having practical work experience would be added...

  • ServiceNow Developer

    1 week ago

    chennai, India Sopra Steria Full time

    Role: Service Now Developer Lead Product Analyst Location: Chennai Experience: 8+ Years Job Description • Having experience in ServiceNow Development and ability to drive solutions independently • Has worked on ITSM extensively and understanding of CMDB. Also, is aware of other ServiceNow products and having practical work experience would be...

  • ServiceNow Custom Application Developer

    4 weeks ago

    Chennai, India Dexian India Full time

    Job Description:We are seeking an experienced ServiceNow Developer with at least 4 years of hands-on experience to join our team. The ideal candidate will have a proven track record in designing, developing, and implementing ServiceNow solutions, as well as a strong understanding of IT Service Management (ITSM) and Custom...

  • ServiceNow Custom Application Developer

    9 hours ago

    Chennai, India Dexian India Full time

    Job Description:We are seeking an experienced ServiceNow Developer with at least 4 years of hands-on experience to join our team. The ideal candidate will have a proven track record in designing, developing, and implementing ServiceNow solutions, as well as a strong understanding of IT Service Management (ITSM) and Custom...

  • ServiceNow Developer

    3 days ago

    Chennai, India Zitrino Full time

    Job Title: ServiceNow DeveloperLocation: Chennai/Hyderabad/Bengaluru (Remote)Experience: 2+ yearsCompany: ZitrinoJob Type: Full-timeJob Description:Zitrino is seeking an experienced ServiceNow Developer to join our team. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing solutions on the ServiceNow platform to...

  • ServiceNow Developer

    5 days ago

    Chennai, India Zitrino Full time

    Job Title: ServiceNow DeveloperLocation: Chennai/Hyderabad/Bengaluru (Remote)Experience: 2+ yearsCompany: ZitrinoJob Type: Full-timeJob Description:Zitrino is seeking an experienced ServiceNow Developer to join our team. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing solutions on the ServiceNow platform to...

  • ServiceNow Developer

    4 days ago

    chennai, India Zitrino Full time

    Job Title: ServiceNow DeveloperLocation: Chennai/Hyderabad/Bengaluru (Remote)Experience: 2+ yearsCompany: ZitrinoJob Type: Full-timeJob Description:Zitrino is seeking an experienced ServiceNow Developer to join our team. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing solutions on the ServiceNow platform to...

  • ServiceNow Developer

    4 days ago

    chennai, India Zitrino Full time

    Job Title: ServiceNow Developer Location: Chennai/Hyderabad/Bengaluru (Remote) Experience: 2+ years Company: Zitrino Job Type: Full-time Job Description: Zitrino is seeking an experienced ServiceNow Developer to join our team. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing solutions on the ServiceNow...

  • ServiceNow Developer

    4 days ago

    Chennai, India Zitrino Full time

    Job Title: ServiceNow Developer Location: Chennai/Hyderabad/Bengaluru (Remote) Experience: 2+ years Company: Zitrino Job Type: Full-time Job Description: Zitrino is seeking an experienced ServiceNow Developer to join our team. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing solutions on the ServiceNow...

  • Technical Lead ServiceNow

    6 days ago

    chennai, India KANINI Full time

    Technical Lead ServiceNowWe are seeking an experienced Lead ServiceNow Developer with 8+ years of expertise to take ownership of our ServiceNow platform and lead the development and implementation of critical solutions. The ideal candidate will have deep knowledge of ServiceNow architecture, hands-on experience in multiple modules, and leadership skills to...

  • ServiceNow Technical Consultant

    2 months ago

    Chennai, India MNR Solutions Full time

    Job Description :Roles and Responsibilities :- Lead the design, development, and implementation of ServiceNow solutions, focusing on ITAM (IT Asset Management) and ITSM (IT Service Management) modules- Collaborate with clients to gather and analyze business requirements, translating them into technical specifications and solutions- Develop and customize...

  • ServiceNow Developer

    7 days ago

    Chennai, India Selsoftinc Full time

    Job Description :The ServiceNow Developer is responsible for designing, developing, and configuring solutions on the ServiceNow platform to support various business needs, such as IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and other modules. The developer works with stakeholders to understand...

  • ServiceNow Developer

    1 week ago

    Chennai, India viraaj hr solutions Full time

    Overview:The ServiceNow Developer plays a key role in designing developing and implementing ServiceNow solutions to meet business needs. This position is essential in ensuring the efficient operation of ServiceNow applications and processes making a significant impact on the organizations IT service management.Key Responsibilities:Design develop and...